Note: The job is a remote job and is open to candidates in USA. Soleo Health is seeking a Financial Systems Administrator to administer, configure, and support its cloud-based financial applications, including Oracle NetSuite, NetSuite Planning and Budgeting, and Ottimate. The role supports financial processes, resolves system issues, tests changes, maintains documentation, and improves system reliability and usability.
Responsibilities
- Provide day-to-day administration and user support for NetSuite, Ottimate, NetSuite Planning and Budgeting, and other cloud-based financial applications
- Configure users, roles, permissions, forms, fields, workflows, saved searches, reports, and other system settings under established governance and change-control practices
- Triage system issues, investigate root causes, resolve routine problems, and coordinate with internal technology teams or software vendors when escalation is required
- Monitor and troubleshoot integrations between NetSuite, Ottimate, and other connected systems to ensure accurate and timely data flow
- Support month-end and year-end close and annual budgeting and forecasting cycles by ensuring financial systems and NetSuite Planning and Budgeting models are available and functioning as expected
- Translate business needs into clear configuration changes, support impact analysis, and help ensure proposed solutions are practical and maintainable
- Support system upgrades, release reviews, regression testing, user acceptance testing, and production validation
- Assist with data imports, reconciliations, master data maintenance, and data-quality monitoring across financial systems
- Maintain system documentation, process guides, support procedures, configuration records, and change logs
- Train new and existing users on financial systems and provide guidance on best practices and system changes
- Support access reviews, segregation-of-duties controls, audit requests, and other financial system compliance activities
- Track software licenses, renewals, and vendor support cases
- Identify opportunities to simplify manual work, improve the user experience, and strengthen the reliability of financial processes
Skills
- Bachelor's or associate degree in Accounting, Finance, Management Information Systems, Business Administration, or a related field, or an equivalent combination of education and relevant experience
- Minimum of 2–3 years of experience administering or supporting financial systems, including at least 1–2 years of hands-on Oracle NetSuite experience
- Demonstrated hands-on experience administering or supporting Oracle NetSuite in a production environment, including roles and permissions, saved searches, reports, forms, workflows, and issue resolution
- Experience administering or configuring a cloud-based software application, including user access, roles, workflows, reports, or application settings
- Working knowledge of financial accounting processes and controls, including accounts payable, general ledger, reconciliations, financial close, and internal controls, with the ability to understand how system changes affect business operations and financial reporting
- Strong troubleshooting skills and a structured approach to issue resolution, testing, and documentation
- Ability to work with business users to clarify requirements and explain system behavior in clear, practical terms
- Comfort working with data in Microsoft Excel and learning system reporting, import, and reconciliation tools
- Strong attention to detail, follow-through, and judgment when supporting systems used for critical financial processes
- Experience configuring and supporting NetSuite SuiteFlow workflows preferred
- Experience with AP automation (e.g., Ottimate) or another financial automation, accounts payable, procurement, or expense management platform preferred
- Familiarity with NetSuite integrations, SuiteAnalytics, CSV imports, or basic SQL and data query concepts preferred
- Experience supporting system implementations, enhancements, upgrades, or financial process improvement initiatives preferred
- NetSuite certification or coursework, or a plan to pursue relevant training and certification, preferred
- Experience in healthcare or another regulated environment preferred
Benefits
- 401(k) with a Match
- Referral Bonus
- Paid Time Off
- Great Company Culture
- Annual Merit Based Increases
- No Weekends or Holidays
- Paid Parental Leave Options
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- HSA & FSA (including dependent care) Options
- Education Assistance Program
Company Overview