Note: The job is a remote job and is open to candidates in USA. US Fertility is a physician-led network of fertility practices focused on reproductive medicine and compassionate patient care. The Financial Educator advises patients on benefits, coverage, and financial options, performs benefit verification and prior authorization activities, and maintains patient financial and insurance information throughout their care.
Responsibilities
- Consult with patients regarding their benefits, coverage and financial options
- Perform aspects of benefit verification and prior authorization
- Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Skills
- Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
- Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc
- Experience working in an OB/GYN office is a plus
- Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
- Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
- Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
- High level of customer service essential
- Bachelor's Degree preferred
Benefits
- Full-time employees (30+ hours/week): Medical, dental, and vision insurance
- Full-time employees (30+ hours/week): 401(k) with company match
- Full-time employees (30+ hours/week): Tuition assistance and professional development support
- Full-time employees (30+ hours/week): Performance-based bonus opportunities
- Full-time employees (30+ hours/week): Generous paid time off, paid holidays, and paid parental leave
- Full-time employees (30+ hours/week): Life and disability benefits
- Full-time employees (30+ hours/week): Fertility Discount Program
- Full-time employees (30+ hours/week): Employee wellness and recognition programs
- Part-time employees: 401(k) with company match
- Part-time employees: Performance-based bonus opportunities
- Part-time employees: Employee wellness and recognition programs
- Per diem employees: 401(k) with company match
- Per diem employees: Employee wellness and recognition programs
Company Overview