Note: The job is a remote job and is open to candidates in USA. Champion Health Plan provides Medicare Advantage Prescription Drug Plans focused on supporting beneficiaries with quality care, value, and guidance. The Field Sales Representative will educate prospective members, guide them through enrollment, manage outreach and leads, maintain community and provider relationships, and ensure compliance while meeting sales and service goals.
Responsibilities
- Educating prospective members about Champion Health Plan’s Medicare Advantage Prescription Drug Plans and guiding them through the enrollment process
- Conduct outbound and inbound outreach, respond to inquiries from Medicare beneficiaries and caregivers, and explain plan benefits, coverage options, and eligibility requirements in a clear and compliant manner
- Building and maintaining relationships with community partners and providers, following up on leads, maintaining accurate records in CRM systems, and meeting sales and service performance goals
- Collaborate with internal teams to ensure a positive member experience, adhere to all CMS and company compliance standards, and participate in ongoing training to stay current on product and regulatory updates
Skills
- Strong sales and customer engagement skills, including prospecting, relationship building, and closing within a consultative sales environment. Bilingual Spanish/ English a must
- Excellent communication abilities, with skill in explaining complex health plan information clearly, listening actively, and demonstrating empathy
- Solid organizational and time management skills, with proficiency in maintaining accurate records and managing multiple leads and tasks remotely
- Comfort using digital tools and systems, such as CRM platforms, video conferencing tools, and basic office software
- Ability to work independently in a remote setting while collaborating effectively with cross-functional teams
- High school diploma or equivalent required
- Health insurance license required by state regulations; willingness to obtain and maintain applicable license
- Knowledge of Medicare Advantage or health insurance sales, and familiarity with CMS regulations, is highly beneficial
- An associate or bachelor's degree in business, marketing, or a related field is preferred
Benefits
- Full-time employment
- Remote work setting
- Ongoing training to stay current on product and regulatory updates
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