Note: The job is a remote job and is open to candidates in USA. Udacity is now an Accenture company, and exciting things are happening! The role of a mentor involves providing world-class technical support to learners in their Nanodegree journey, including weekly virtual meetings and addressing student inquiries.
Responsibilities
- Provide technical support for students over an online community forum
- Answer questions around course content over the forum and facilitate content for students who get stuck in learning
- Host one weekly live virtual session to offer direct, real-time support to students
- Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed
Skills
- Fluency in English both written and spoken
- Eligibility Requirements: Mentors must have at least 7 years of industry experience or a master's degree in the relevant field
- Technical competence: Statistical Foundations, Data Wrangling, Visualization & Storytelling, Product KPIs, Data Pipeline, Data Modeling & Storage, Strong understanding of Experiment Design (A/B Testing, Multivariate) and statistical inference, product management frameworks (e.g., RICE, Iterative Design). Product Development, Rapid Prototyping, User-Centered Design, Product Strategy, Go-To-Market Strategy, Basic knowledge of SQL
- Experience teaching technical concepts and public speaking, organizing technical talks, or webinars
- Positive character, trusted by the students, creating emotional ties in the group
- Flexibility at their current job to take this challenge part-time as an external contractor
- Graduate from a Udacity Nanodegree Program is a added plus
Benefits
- Earn additional income working from the comfort of your own home
- Contribute to a vibrant, international student community
- Stay updated with the latest in cutting-edge technologies
Company Overview