Note: The job is a remote job and is open to candidates in USA. Presbyterian Healthcare Services seeks a strategic, resilience-focused Executive Director of Infrastructure Operations to oversee the performance, reliability, and security of the enterprise technology platforms that power clinical operations, patient care, and mission-critical business services. The Executive Director will provide executive leadership of on-premise data center operations, enterprise networking, and cloud services governance, ensuring technology platforms remain secure, resilient, compliant, and cost optimized.
Responsibilities
- Lead on premise data center operations, compute, storage, virtualization, and backup environments
- Ensure HIPAA compliant, secure, and highly available infrastructure supporting clinical and enterprise systems
- Direct infrastructure lifecycle planning, modernization strategies, and technology refresh roadmaps
- Advance automation, orchestration, monitoring, and operational efficiency across all infrastructure layers
- Oversee disaster recovery and business continuity across managed environments
- Govern vendor relationships for hardware, colocation services, and operational platforms
- Ensure secure, resilient connectivity across all hospitals, clinics, and administrative locations
- Oversee network segmentation, security controls, and protection of clinical systems
- Provide leadership for telecommunications services, carrier relationships, and network performance standards
- Develop and modernize enterprise network architecture to support operational growth and digital transformation
- Serve as executive owner of the organization’s AWS managed services environment
- Govern cloud performance, SLAs, cost management, and vendor accountability
- Ensure cloud operations meet uptime requirements for major clinical systems such as Epic, imaging, and diagnostics
- Align cloud and on prem environments within a cohesive hybrid infrastructure strategy
- Oversee compliance, risk posture, and operational rigor for cloud based platforms
- Provide executive oversight of key infrastructure vendors across data center, networking, and cloud operations
- Hold managed service partners fully accountable for operational outcomes, cost discipline, and service quality
- Drive transparency, performance dashboards, and structured vendor governance routines
- Develop high-performing technical teams
- Support growth initiatives (new sites, affiliates, Epic Community Connect expansion)
- Prepare infrastructure for audits and regulatory reviews
- Foster a culture of operational excellence and accountability
- Partner across clinical, operational, and technology domains
Skills
- BS in technical discipline, preferably Computer Engineering or Computer Science
- 15+ years of infrastructure leadership experience
- Experience in 24/7 mission-critical environments
- Enterprise networking and hybrid cloud experience
- Managed services vendor oversight experience
- Healthcare experience preferred
Benefits
- Competitive salaries
- Full medical, dental and vision insurance
- Flexible spending accounts (FSAs)
- Free wellness programs
- Paid time off (PTO)
- Retirement plans, including matching employer contributions
- Continuing education and career development opportunities
- Life insurance and short/long term disability programs
Company Overview