Note: The job is a remote job and is open to candidates in USA. The American Cancer Society Cancer Action Network (ACS CAN) is dedicated to ending cancer through innovative fundraising strategies. The EVP, Fundraising Strategy & Operations will lead the internal operations for the Development pillar, focusing on optimizing fundraising processes and enhancing data-driven decision-making.
Responsibilities
- Provide visionary leadership and direction to a strategic operations function focused on Campaign Management, Constituent Management, and Development Services. Foster cross-functional alignment to ensure teams are collaborating effectively to support fundraising operations
- Develop and implement the overarching operations strategy, driving continuous process improvement to eliminate bottlenecks. Partner with the leadership of Marketing and Information Technology to optimize CRM workflows, gift processing, and the broader technical infrastructure to ensure strict compliance and accuracy
- Guide the overarching systems for donor moves management, pipeline reporting, and stewardship to ensure highly curated and smooth donor journeys. Oversee campaign management execution to establish early momentum with priority and brand projects working to build fundraising from there, rather than achieving goals simply by integrating into a campaign priority
- Champion a data-informed culture by leading analytics initiatives to inform donor segmentation, portfolio assignments, and rigorous ROI analysis of fundraising activities. Translate complex data sets into actionable, strategic insights for executive decision-making
- Collaborate closely with finance teams to forecast revenue, monitor departmental expense budgets, and report comprehensively on performance metrics to senior leadership and the board. Balance cost, risk, and long-term impact in all strategic and financial analysis
Skills
- Bachelor's Degree
- 10+ years experienced leading development operations and strategy across multiple fundraising channels
- Demonstrated ability to provide strategic oversight, vision, and leadership to large teams in complex environments
- Strategic thinker with a growth mindset
- Expertise in fundraising operations and awareness of key industry issues
- Strong organizational skills with the capacity to manage multiple long‑term, complex initiatives simultaneously
- Effective interpersonal skills to influence and align cross-functional teams
- Ability to translate complex data into actionable insights for strategic decision-making
- Advanced proficiency with CRMs and data visualization tools
- Results-oriented leader skilled in setting goals and driving high performance
- Experience developing, implementing, and monitoring strategic plans and reporting progress to senior leaders
- Strong strategic and financial analysis skills, with the ability to balance cost, risk, and long‑term impact
- High degree of professionalism, diplomacy, and political savvy
- Flexibility and skill in resolving conflicts among individuals and groups
- Excellent communication skills to engage stakeholders at all levels and address concerns with tact and composure
- Bachelor's Degree
Benefits
- ACS provides staff a generous paid time off policy
- Medical, dental, retirement benefits
- Wellness programs
- Professional development programs to enhance staff skills
Company Overview