Note: The job is a remote job and is open to candidates in USA. Omnicell is a healthcare technology company focused on transforming pharmacy and nursing care delivery through robotics, smart devices, intelligent software, and services. The Event Operations Manager will plan, coordinate, and execute global events, managing logistics, vendors, budgets, onsite and virtual event operations, compliance, and process improvements while collaborating with marketing, sales, and operations teams.
Responsibilities
- Lead end-to-end event logistics for assigned programs, from strategic planning and pre-event preparation through onsite execution and post-event closeout
- Develop and manage event timelines, project plans, run-of-show documents, vendor schedules, and operational workflows to ensure flawless execution
- Coordinate registration processes, attendee communications, speaker logistics, shipping and freight, audiovisual requirements, event signage, and branded materials
- Maintain exceptional event quality standards while ensuring alignment with Omnicell brand guidelines and experience expectations
- Build and manage relationships with venues, hotels, event agencies, freight providers, and audiovisual partners
- Lead vendor engagement activities, including statement of work development, deliverable management, timeline tracking, and performance oversight
- Monitor event budgets, process purchase requests, manage invoices, and support accurate budget reconciliation activities
- Serve as the operational lead onsite, proactively addressing issues, managing execution details, and ensuring a positive attendee experience
- Support virtual and hybrid event experiences through platform coordination, speaker preparation, testing, and technical readiness
- Act as a trusted partner to internal stakeholders by providing proactive communication and solution-oriented support during events
- Maintain accurate event documentation, inventory tracking, operational playbooks, and reporting processes
- Identify opportunities to improve efficiency, scalability, standardization, and overall event effectiveness
- Ensure compliance with applicable healthcare industry requirements, company policies, and event governance standards
- Partner closely with Field Marketing and Sales teams to align event execution with business goals and audience engagement strategies
- Collaborate with Marketing Operations to support registration systems, lead capture processes, reporting, and data integrity
- Coordinate post-event activities, including attendee surveys, follow-up communications, performance reporting, and lessons learned reviews
- Build strong partnerships across Global Events, Marketing, Sales, Operations, vendors, and agency partners to deliver exceptional event outcomes
- Foster transparent communication and teamwork to ensure alignment and shared success
- Create engaging event experiences that strengthen customer relationships and elevate the Omnicell brand
- Positively influence stakeholders through professionalism, responsiveness, and a customer-first mindset
- Continuously seek new approaches, tools, and best practices that enhance operational excellence and event effectiveness
- Share knowledge and contribute to scalable event processes that benefit the broader organization
- Take ownership of event deliverables, timelines, budgets, and quality standards
- Anticipate risks, resolve issues proactively, and consistently deliver on commitments
- Drive operational improvements that increase efficiency, improve attendee experiences, and support Omnicell's mission to improve patient safety and healthcare outcomes
- Balance strategic goals with flawless execution to create measurable business value
Skills
- * Bachelor's degree in marketing, business, communications, or related field
- * 3+ years of experience in event operations, event marketing, or experiential marketing
- * Proven experience managing logistics for in‑person and/or hybrid events
- * Strong project management and organizational skills with high attention to detail
- * Experience working with vendors, venues, and internal stakeholders
- * Comfortable operating in fast‑paced, deadline‑driven environments
- * Bachelor's degree in Marketing, Business, Communications, Event Management, or a related field; or equivalent professional experience
- * Experience supporting B2B, healthcare technology, enterprise software, medical device, or healthcare services organizations
- * Familiarity with event registration platforms, CRM systems, lead capture tools, and marketing technology solutions
- * Experience managing large industry tradeshows, customer events, executive engagements, or multi-event portfolios
- * Experience marketing healthcare technology, medication management solutions, pharmacy systems, or clinical software
- * Understanding of healthcare workflows across inpatient and outpatient care settings
- * Willingness to travel up to 40% to support onsite event execution and customer-facing engagements
- * Remote or hybrid work environment
- * Ability to travel up to 40% for customer events, tradeshows, executive programs, team meetings, and industry engagements
- * Occasional evening or weekend work may be required during event execution periods
- * This role may require occasional physical activity during trade shows, events, and product demonstrations, including lifting, carrying, and setting up materials or equipment weighing up to 40 pounds
Benefits
- Remote or hybrid work environment.
- Employee Impact Groups that foster inclusion and belonging.
- Learning and well-being programs that support personal and professional growth.
Company Overview
Company H1B Sponsorship