Note: The job is a remote job and is open to candidates in USA. Waterfall Technology Consulting Partners is seeking a strong Epic Certified Orders Analyst with Epic ASAP skills and/or certification. The role performs advanced Epic application analysis, design, configuration, testing, implementation, support, troubleshooting, training, and reporting while serving as a liaison among delivery groups, clients, and vendors.
Responsibilities
- Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
- Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
- Manages assigned projects and meets deadlines
- Conducts highly complex work unsupervised and with extensive latitude for independent judgement
- Adheres to departmental policies and procedures
- Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
- Coordinates, plans, and conducts analysis of client business needs
- Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
- Serve as a liaison between Epic modules
- Recognized as a subject matter expert and advanced individual contributor
- Serve as advocate for department initiatives and processes
- Facilitates a positive and collaborative work environment
- Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate
Skills
- Epic Orders Certification
- Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path
- Must maintain a certification/proficiency in applicable Epic module(s)
- Minimum of 4 years of related experience
- Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree
- Although this role is remote, an onsite schedule is preferred
- Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia
- Monday - Friday standard business hours
- This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel
- Epic ASAP Certification is desired
Benefits
- 401(k)
- Health insurance
- Paid time off
- Wellness program
- Additional benefits shared directly from the client
- Applicants residing in Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia must be considered for a remote and/or hybrid schedule.
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