Note: The job is a remote job and is open to candidates in USA. CTG delivers IT and business solutions that enhance clients’ digital agility. The Epic ClinDoc Analyst designs, builds, implements, optimizes, and supports Epic Clinical Documentation workflows, partnering with clinical, operational, and technical stakeholders to support safe, efficient, and compliant patient care. The role also supports upgrades, workflow redesign, testing, training, governance, and ongoing system enhancements.
Responsibilities
- Design, configure, test, and maintain Epic ClinDoc functionality, including flowsheets, notes, SmartTools, care plans, and clinical documentation workflows
- Troubleshoot issues, perform root‑cause analysis, and provide timely resolution for end‑user support requests
- Maintain system integrity through change control processes, documentation, and version management
- Collaborate with nursing, ancillary, and provider teams to understand clinical workflows and translate them into effective system design
- Recommend improvements to documentation processes to enhance usability, efficiency, and regulatory compliance
- Participate in optimization initiatives, including documentation standardization and clinical transformation projects
- Develop and execute test scripts for new build, upgrades, and system changes
- Validate workflows in the training and production environments to ensure accuracy and reliability
- Partner with training teams to ensure curriculum and materials reflect current build and best practices
- Provide subject‑matter expertise during go‑live events, onboarding, and workflow changes
- Communicate system updates, enhancements, and impacts to clinical stakeholders
- Work closely with Epic application teams, project managers, and operational leaders to support cross‑functional initiatives
- Participate in governance meetings, design sessions, and decision‑making processes related to clinical documentation
Skills
- Experience supporting or working with Epic ClinDoc or other Epic clinical applications
- Strong understanding of clinical workflows, documentation practices, and interdisciplinary care processes
- Ability to analyze complex workflows and translate them into system design
- Excellent communication, problem‑solving, and customer service skills
- Epic ClinDoc Certification (or willingness to obtain within required timeframe)
- Clinical background (RN, RT, PT/OT, or other licensed clinical role)
- Experience with flowsheet design, SmartForms, SmartText, SmartLinks, and clinical documentation tools
- Experience in a healthcare IT environment or EHR implementation
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required
Company Overview