Note: The job is a remote job and is open to candidates in USA. AA2IT is seeking an Epic Application System Analyst to provide support and administration for Epic applications in a healthcare setting. The role involves troubleshooting, maintaining, and upgrading assigned technologies while collaborating with internal teams to implement IT solutions.
Responsibilities
- Provide ongoing support, troubleshooting, maintenance, and upgrades for assigned technologies and applications
- Participate in the implementation and administration of IT solutions while collaborating with internal teams and customers
- Analyze technical issues, apply problem-solving skills, and maintain technical knowledge of emerging technologies and systems
- Analyzes a chain of events and applies knowledge following established procedures and/or detailed specifications
- Successfully troubleshoots most application problems independently
- Gains an understanding of customer requirements and their impact on the direction of a solution
- Posses a working understanding of the areas of IT and the Cook Children's products and services
- Complete time management, status reports and task updates as required by management
- Must be able to work demanding hours when required
- Must be able to perform other duties as required to meet organizational goals and objectives
- Possesses primary knowledge in one application area and working knowledge in one or two others, addressing and resolving problems with some guidance and supervision
- Applies knowledge with minimal guidance
- Responsible for maintaining knowledge and retooling on emerging technologies
- Administers assigned applications and/or technologies, following approved processes and procedures
- Participate in the implementation of assigned applications and/or technologies under guidance from senior staff
- Provides ongoing support and troubleshooting for installed solutions
- Monitors the performance of assigned applications and related technologies, performing required maintenance and upgrades as appropriate
- Responsible for writing fundamental documentation in a clear, concise manner, adhering to standards
- Shares knowledge effectively within the work team
Skills
- 2-3 + Yrs of experience
- Epic PB Certification at time of submission
- Must have Epic PB Experience
- Highly experienced in hospital setting, ready to hit the ground running, little to no training needed
- Provide ongoing support, troubleshooting, maintenance, and upgrades for assigned technologies and applications
- Participate in the implementation and administration of IT solutions while collaborating with internal teams and customers
- Analyze technical issues, apply problem-solving skills, and maintain technical knowledge of emerging technologies and systems
- Successfully troubleshoots most application problems independently
- Gains an understanding of customer requirements and their impact on the direction of a solution
- Possesses primary knowledge in one application area and working knowledge in one or two others, addressing and resolving problems with some guidance and supervision
- Responsible for maintaining knowledge and retooling on emerging technologies
- Administers assigned applications and/or technologies, following approved processes and procedures
- Provides ongoing support and troubleshooting for installed solutions
- Monitors the performance of assigned applications and related technologies, performing required maintenance and upgrades as appropriate
- Responsible for writing fundamental documentation in a clear, concise manner, adhering to standards
- Shares knowledge effectively within the work team
- Associate's degree in IS / BA Preferred
- Will consider HS Diploma if they have 3 years experience
Benefits
- 100% Remote (No Restricted States)
Company Overview