Remote Epic Application Analyst

176489 Remote Epic Application Analyst Aurora, CO 4 Months Sigma, Inc. is seeking an Epic Application Analyst to work remote for Children's Hospital Colorado Shift: Days, 8:00 AM - 4:00 PM Remote Position: Yes Responsibilities • Essential Functions Analyze and diagnose complex system issues; identify root causes and resolve or escalate appropriately Plan, design, implement, maintain, optimize, and support applications Gather, validate, and translate complex technical requirements into design and development specifications • Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance • Address highly technical issues during installation and maintenance • Coordinate preparation, coding, testing, and debugging of complex programs • Design, analyze, and build workflows to meet user needs • Configure and integrate electronic and mechanical hardware with software solutions • Gather and analyze data to troubleshoot incidents; document process and resolution • Document design, application, and technical specifications; assist with support and training materials • Identify reporting needs and collaborate with report developers Partner with vendors to resolve system issues and improve performance and usability • Recommend system improvements to vendors • Review documentation for upgrades and monthly system updates; assess impacts • Provide Tier 2 and Tier 3 end-user support • Mentor team members on technical and customer support skills • Act as project lead for complex initiatives • Participate in on-call rotation as required Scope & Level Guidelines • Broad knowledge of concepts, practices, and procedures within specialization Complexity Broad, complex duties requiring advanced organizational and specialty knowledge • Decision Making Independent judgment with authority to escalate high-impact or complex decisions • Communication Communicates complex, interpretive information using discretion and independent judgment • Supervision Limited supervision with high independence; supported by lower-level staff as applicable Requirements: • Experience 5+ years Epic build experience • Willow IP Certification (required) Willow Inventory (preferred) • Certifications: Pharmacist or Pharmacy Technician preferred, not required • Required Certifications Willow IP Certification Willow Inventory (preferred)