Note: The job is a remote job and is open to candidates in USA. Check builds embedded payroll infrastructure that helps businesses launch, grow, and operate payroll products. The Enterprise Partner Growth Manager will serve as General Manager for a portfolio of 5-10 high-priority partners, managing relationships, strategic plans, communication cadences, and growth initiatives. The role involves consulting with partners, coordinating cross-functional teams, and driving post-sales success, revenue growth, and renewals.
Responsibilities
- Earn the trust of our Partners and build in-depth relationships by maintaining a complete understanding of their business goals and objectives across various stakeholders
- Consult on our Partners’ payroll business by investigating the root cause of blockers, outlining and selling Partners on the appropriate strategies to unblock inefficiencies and revenue, and creating strategic execution plans while acting as a trusted advisor to ensure every Partner is leveraging the full value of Check
- Execute all phases of the post-sales Partner lifecycle, including launch, milestone setting and renewal negotiations
- Outline mutual success metrics/KPIs with our Partners that align their and Check’s revenue/growth goals
- Develop, execute, and maintain a communication cadence with your portfolio of Partners
- Inform cross-functional counterparts on focus areas relative to Partner needs and pain points
- Partner with cross-functional teams to build appropriate communication plans including but not limited to releases, roadmap updates, compliance updates, and incident management
- Introduce and implement new products and features to your Partners, evaluate their success, and navigate feedback channels with them and Check’s Product team
Skills
- Bachelor's degree or equivalent, in a related field
- 5+ years of relevant work experience, including:
- Experience in the SaaS space - experience in the fintech or payroll space a plus
- Strategic growth or consulting experience
- Post-sales partner/account management or existing account growth experience
- Demonstrated success owning a portfolio of customer or partner relationships with complex technical/product needs
- Familiarity with AI tools and curiosity about how they can improve partner workflows
- Empathy and genuine care for partners - you view their success as your own
- You run toward hard problems, prioritize truth over consensus, and are energized by operating in technically and commercially complex environments
- Ability to navigate the political landscape of our enterprise partner organizations, and to develop and expand meaningful relationships
- Excellent written and verbal communication skills — including the ability to communicate complex ideas concisely in live partner calls, escalation conversations, and executive settings
- Flexibility, ability to adapt and learn quickly, and to capably balance multiple priorities and projects (internally and externally) in a fast-paced environment
- Fluency or familiarity with Check's primary software applications i.e. Zendesk, Google Workspace, Notion, etc
- Strong documentation muscle - you default to written record as a regular practice and maintain clean notes in tools like CRMs
- Enthusiasm for planning, adjusting, executing, winning, and celebrating as a team
- Ability to travel to team on-sites 1-2x a year plus an occasional partner visit (as needed, 1x/quarter on average)
Benefits
- Remote work arrangement
- Ample opportunities to attend team offsites, events, and hackathons throughout the year
- All Checketeers gather in the spring for an annual 3-day company retreat
- For in-office and hybrid employees, meals are provided on Tuesdays and Thursdays
- For in-office and hybrid employees, regular happy hours, game nights, and other in-person events
Company Overview