Note: The job is a remote job and is open to candidates in USA. McKesson is hiring an Enterprise Account Executive to manage customer relationships, renewals, and issue resolution for assigned IDN and health system accounts. The role also identifies and advances enterprise solutions, oversees contracting and implementation, and documents customer value and return on investment.
Responsibilities
- Identifies & qualifies potential Enterprise Solutions for customers
- Engage Enterprise subject matter experts throughout sales process
- Oversee contract execution & implementation of new Enterprise Solutions
- Collaborate with Enterprise stakeholders to drive incremental solutions
- Secure customer validation of Return on Investment (i.e. COGS & $'s impact, Value) on new and existing Enterprise Solutions
- Gain agreement of Enterprise Solutions $ value within renewal / decision criteria
- Managing the customer lifecycle
- Prepares and presents Quarterly Reviews with customers including goals, initiatives, trends, financial impact, value and ROI, etc
- Create and manage agenda driven customer meetings
- Consistent onsite and meeting schedule and documentation within SFDC
- Visibility to build & enhance cross department relationships throughout IDN and/or Health System
- Serves as the issue resolution point for customer
- Internal coordination across Enterprise to insure highest level of customer satisfaction (i.e. NPS)
- Understand decision process and key stakeholders
- Retain at or above market Annual Operating Profit (AOP)
- Other duties as assigned by Vice President of Health Systems
Skills
- Degree or equivalent and typically requires 4+ years of relevant experience
- 4-year college degree or equivalent work experience
- Proven track record of customer retention, renewals, and growth
- Financial Acumen: Clear, concise understanding of financial levers
- Ability to communicate and influence at all levels of the organization as well as presentation skills to C-level audiences. Consistently delivering compelling presentations and QBRs
- Accountable to drive sales process from inception to contract execution to include a seamless implementation
- Drive result through exceptional negotiation skills
- Exceptional Consultative selling skills & ability to have crucial conversations, gain customer validation of overall Enterprise-wide value proposition
- Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and Salesforce.com or CRM software experience
- In depth knowledge of the healthcare industry and impact to IDN or Health System
- Strategic, innovative, out of the box thinker, with demonstrated success in complex problem resolution
- Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment
- Planning, and forecasting along with market intelligence and assessment skills
- Strong business and financial acumen
- Collaborative team player with strong interpersonal and resource management skills
- 4+ years of Account Management in healthcare industry preferred
Benefits
- Remote work arrangement
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