Note: The job is a remote job and is open to candidates in USA. Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products and enables global e-commerce brands to improve revenue and conversion. The Engineering Manager will lead the Agentic Integrations team in building and scaling production-grade integrations, balancing customer delivery with reusable tooling and platform investments. The role sets technical and operational direction, leads cross-functional collaboration, recruits and develops engineers, and improves customer and developer experiences.
Responsibilities
- Scaling agentic integrations: Be a part of building a new team that can take agentic capabilities from promising product functionality to reliable, production-grade customer deployments across many different customer environments
- Balancing customer delivery and scalable foundations: Allocate the team’s capacity across hands-on customer integration work and longer-term investments in reusable tooling, templates, documentation, automation, and platform improvements
- Cross-functional collaboration and prioritization: Work closely with Product, ML, Customer Success, Solutions, and other Engineering teams to prioritize customer needs, unblock adoption, and ensure integration learnings feed back into the product roadmap
- Technical direction and quality: Set a high bar for architecture, testing, observability, reliability, and maintainability in customer-facing integrations, especially where agentic systems interact with customer data, workflows, and business-critical experiences
- Operational excellence in customer work: Create lightweight but disciplined processes for scoping integrations, managing commitments, handling escalations, tracking risks, and ensuring customers receive a consistent, high-quality experience
- Developer and implementation experience: Improve the internal and external developer experience for agentic integrations by driving clear documentation, reference implementations, reusable components, integration playbooks, and debugging tools
- Recruiting and hiring: Own the hiring process for your team end to end, from defining the right profile for forward-deployed engineers to building a strong pipeline, running effective interview loops, and closing candidates
- Career growth: Coach and develop engineers who need to be strong both technically and in customer-facing contexts, giving direct feedback, creating growth opportunities, and helping them navigate ambiguity
Skills
- 5+ years of software engineering experience, with at least 2 years directly leading an engineering team
- Strong technical background in backend, full-stack, platform, or applied ML product engineering
- Experience leading teams that build customer-facing, production-grade systems or integrations
- Strong analytical and problem-solving skills, with the ability to triage ambiguous customer issues and translate them into clear technical plans
- Comfort working directly with customers, including technical discovery, scoping, expectation-setting, troubleshooting, and communicating tradeoffs
- Ability to collaborate effectively with Product, ML/Data Science, Customer Success, Solutions, and Engineering stakeholders
- Strong written and verbal communication skills, including the ability to explain complex technical topics to both technical and non-technical audiences
- Good product judgment and customer empathy, with a bias toward solving real customer problems while preserving long-term technical leverage
- English on [B2 level (CEFR)](https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale) or higher
- Able to attend regular meetings between 1300 and 1700 UTC
- Experience with LLMs, agentic systems, ML-powered products, recommendations, search, personalization, or data-heavy SaaS products is a strong plus
- Experience building reusable tooling, frameworks, SDKs, integration templates, or internal platforms is a plus
Benefits
- Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
- Fully remote team - choose where you live
- Work from home stipend - we want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget - refreshed each year for every employee
- Maternity & Paternity leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Stock options - offered in addition to the base salary
- Regular team offsites to connect and collaborate
Company Overview
Company H1B Sponsorship