Note: The job is a remote job and is open to candidates in USA. Meditology Services is seeking an Engineering Manager to lead day-to-day feature delivery, technical operations, and production support for its product platforms. The role combines hands-on software engineering with team leadership, offshore partner oversight, architecture participation, AI-first development practices, and stakeholder management.
Responsibilities
- Own day-to-day execution of the feature backlog set by Product Management
- Break down approved requirements into buildable work, sequence it, and drive it to done as a player-coach
- Provide sizing and feasibility input during requirements so scope decisions are made with real constraints on the table
- Run sprint execution: planning support, daily progress, blocker removal, and demos at sprint close
- Confirm dev readiness before a sprint starts, including acceptance criteria, dependencies, and unresolved technical blockers
- Communicate delivery status, risk, and slippage early and specifically
- Own the operational health of the platforms: uptime, performance, monitoring, and alerting
- Own production support: triage, severity definitions, on-call expectations, and root cause follow-through
- Keep the platforms current on patching, dependency upgrades, and environment hygiene
- Own release management end to end, including release notes, rollback plans, and change control
- Maintain integration health across the third-party systems the business depends on, including CRM, audit, and work management platforms
- Ensure the data flows behind operational reporting stay reliable
- Track and sequence technical debt paydown against feature delivery, and make the tradeoffs visible
- Personally build and review code on the highest-impact and highest-risk work
- Set and model engineering standards: code review, testing, documentation, and definition of done
- Mentor engineers and the partner team, raising capability rather than absorbing all the hard work personally
- Balance leadership responsibilities with hands-on execution in a lean environment
- Grow into broader technical leadership scope over time, with direct coaching from the CTO
- Participate in the architecture process owned by the CTO, contributing implementation options, constraints, and cost of change
- Surface architectural blockers early, with recommended paths rather than problems alone
- Implement and enforce agreed architecture and design patterns across the codebase
- Ensure implementation meets our security, scalability, and compliance obligations, including SOC 2 evidence requirements
- Own the day-to-day working relationship with our offshore engineering partner, covering cadence, ceremonies, capacity, and staffing mix
- Manage capacity of the tech teams, hold them to agreed delivery, quality, and responsiveness commitments at the working level, and raise slippage early and specifically
- Validate reported progress independently, and reconcile conflicts between partner reporting and observed delivery before they reach leadership
- Formal escalation and commercial matters with the partner are owned by the CTO. You bring the evidence and the recommendation; the CTO carries the conversation
- Evaluate proposed process changes on evidence, confirming prerequisites are in place before adopting them
- Help ensure measurable return on engineering spend and third-party tooling
- Drive adoption of AI-first development practices across in-house and partner engineering
- Support the productivity measurement process: instrument the metrics and report them honestly
- Identify and implement practical automation across build, test, deployment, and support workflows
- Focus on applied, high-impact use cases that reduce cycle time and manual effort, not experimentation for its own sake
- Partner closely with the Director of Product Management, the Chief Services Officer, the COO and CEO through requirements, sprint execution, and release
- Serve as the bridge between product, business, and engineering, translating in both directions
- Drive honest alignment on tradeoffs and timelines, including saying no with a reason and an alternative
- Support client-facing commitments where engineering feasibility or timeline is in question
- Support named Operational Leads on platform-level technical questions
Skills
- Practical experience using AI-assisted development tools in real delivery work
- 4+ years of hands-on software engineering experience, including current or very recent production code
- Prior experience managing a team and the results
- Track record of owning features end to end, from requirements through release and support, not just closing assigned tickets
- Working knowledge of cloud infrastructure, APIs and integrations, CI/CD pipelines, and relational data
- Experience supporting a production application, including debugging live issues under time pressure
- Evidence of taking on more scope than the role required, whether that was leading a project, mentoring a teammate, or fixing something nobody assigned you
- Comfort operating with limited management oversight and making day-to-day calls independently
- Ability to prioritize in a fast-moving, resource-constrained environment
- Clear communicator who can explain technical tradeoffs to non-technical stakeholders
- Degree in Bachelor of Computer Science or another applicable field
- Experience coordinating work with outsourced, offshore, or distributed engineering teams
- Experience in healthcare, security, risk, or another regulated or compliance-heavy domain such as SOC 2, HITRUST, or HIPAA
- Background in professional services, consulting, or operationally complex environments
- Experience improving engineering practices: code review, testing, release management, or documentation
- Experience with integration work across CRM, audit, or project management platforms
- Location: Ideal candidate is based in or willing to work in the Atlanta, GA area to support close collaboration with leadership and key business stakeholders
Benefits
- Remote/home office work environment
- Direct coaching from the CTO
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Company Overview
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