Note: The job is a remote job and is open to candidates in USA. The University of Texas MD Anderson Cancer Center is a cancer care, research, education, and prevention institution seeking an EHR Systems Analyst to support its Clinical Access Revenue System department. The role serves as a primary support contact between end users and the EHR team, configuring and maintaining Epic systems, optimizing clinical and revenue cycle workflows, resolving issues, and implementing system enhancements.
Responsibilities
- Obtain Epic certification within 180 days of hire and maintain required certifications
- Adhere to standard operating procedures and maintain build and testing standards with SME or governance signoff
- Follow IS division best practices and institutional policies, procedures, and standards
- Prepare documentation for implementation of enhancements or new technology
- Follow documented change control processes
- Perform quality control and testing to ensure solutions are technically sound
- Implement and prioritize requested system changes or projects in a timely manner
- Maintain and troubleshoot EHR system build
- Modify Epic content based on project team direction
- Participate in implementation and optimization efforts with appropriate approvals
- Analyze system configurations with a focus on patient safety
- Perform medium-risk or moderately complex system maintenance
- Complete routine revisions to meet build metrics
- Provide functional expertise with clinical workflow understanding
- Provide technical expertise in system design and development
- Provide customer support and resolve technical and workflow issues
- Respond to requests promptly while communicating expectations and timelines
- Participate in after-hours application support and downtime procedures
- Develop knowledge of assigned applications to improve troubleshooting
- Facilitate issue resolution with Epic technical support
- Collect information on system enhancements and workflow improvements
- Establish and maintain relationships with customers and OneIS to deliver effective solutions
- Collaborate with senior analysts to expand technical and business knowledge
- Attend meetings, participate in workgroups, and serve on committees as needed
- Deliver innovative, quality, and sustainable IT solutions and services
- Promote trust, respect, support, and honesty with customers and team members
- Build productive, collaborative, and trusted partnerships
- Demonstrate commitment to excellence and continuous improvement
- Achieve outcomes that exceed expectations in usability and value
Skills
- This individual demonstrates strong analytical capabilities, effective communication and facilitation skills, and the ability to collaborate across teams while maintaining a focus on system optimization and patient safety
- Required: Bachelor's Degree
- Required: 2 years Clinical, relevant healthcare information technology, or relevant business experience
- May substitute required education with years of related experience on a one to one basis
- Required: EPIC - EPIC Certification within 180 Days
- Work Location: 100% Remote within Texas
- Remote (within Texas only)
- Preferred experience in professional billing, coding, claims, and project management
Benefits
- 100% remote within Texas
- Employer-paid medical coverage starting day one for employees working 30+ hours/week
- Optional group dental, vision, life, AD&D, and disability insurance
- Accruals for PTO and Extended Illness Bank
- Paid holidays, wellness, childcare, and other leave options
- Tuition Assistance Program after six months of service
- Access to extensive wellness, fitness, and employee resource groups
- Defined-benefit pension through the Teachers Retirement System
- Voluntary retirement plans
- Employer-paid life and reduced salary protection programs
- Educational opportunities
- Individual and team recognition
- Referral bonus available
- Relocation assistance available
Company Overview
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