Note: The job is a remote job and is open to candidates in USA. The University of Texas MD Anderson Cancer Center is a healthcare organization focused on delivering high-quality patient care and operational excellence. The EHR System Analyst will support the Clinical Access Revenue System department by serving as a liaison between end users and the EHR team, analyzing workflows, maintaining Epic applications, and supporting system optimization, configuration, testing, and issue resolution.
Responsibilities
- Obtain Epic certification within 180 days of hire and maintain certifications as assigned
- Adhere to standard operating procedures and maintain build and testing standards with SME or governance signoff
- Follow IS division best practices and UT MD Anderson policies, procedures, and standards
- Prepare documentation for implementation of enhancements or new technologies
- Follow documented change control processes
- Perform quality control and testing to ensure technically sound solutions
- Implement and prioritize requested system changes or projects while communicating with end users
- Maintain and troubleshoot EHR build components
- Modify Epic content as directed by the project team
- Participate in implementation and optimization efforts with appropriate approvals
- Analyze system configuration with a focus on patient safety
- Perform medium risk and complex system maintenance activities
- Execute routine revisions to meet build metrics
- Provide functional expertise in clinical workflows to optimize system design
- Provide technical expertise in system design and development
- Provide support and problem resolution to customers
- Respond to requests in a timely manner and communicate expectations clearly
- Participate in after-hours application support and downtime procedures
- Develop technical and workflow knowledge of assigned applications
- Facilitate issue resolution with Epic technical support
- Collect information on system enhancements and workflow improvements
- Establish and maintain relationships with customers and OneIS partners
- Collaborate with senior analysts to understand technical and business operations
- Attend meetings, participate in workgroups, and serve on committees as needed
- Promote innovative, quality, and sustainable IT solutions
- Demonstrate integrity, trust, partnership, and commitment to quality
- Build collaborative and productive relationships with stakeholders
- Strive for excellence and continuous improvement while delivering impactful outcomes
Skills
- Bachelor's Degree
- 2 years Clinical, relevant healthcare information technology, or relevant business experience
- May substitute required education with years of related experience on a one to one basis
- EPIC - EPIC Certification within 180 Days
- Remote within Texas only
- At least 3 years experience in hospital billing, hospital billing claims, hospital coding, strong analytical skills, excellent communication skills, self starter, project management experience
Benefits
- Remote within Texas only
- Employer-paid medical coverage starting day one for employees working 30+ hours/week
- Optional group dental, vision, life, AD&D, and disability insurance
- Accruals for PTO and Extended Illness Bank
- Paid holidays, wellness, childcare, and other leave options
- Tuition Assistance Program after six months of service
- Access to extensive wellness, fitness, and employee resource groups
- Defined-benefit pension through the Teachers Retirement System
- Voluntary retirement plans
- Employer-paid life and reduced salary protection programs
- Individual and team recognition
- Educational opportunities
Company Overview
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