Note: The job is a remote job and is open to candidates in USA. Med Tech Solutions is seeking an eClinicalWorks Clinical EHR Trainer to deliver end-user training and support healthcare organizations in using the eClinicalWorks system effectively. The role provides role-based instruction, conducts workflow assessments, supports EHR implementations and optimization, creates training materials, and collaborates with project and technical teams.
Responsibilities
- Deliver remote and onsite eClinicalWorks training for providers, clinical staff, administrative users, and leadership teams
- Conduct workflow discovery sessions and assess current-state clinical operations
- Develop recommendations for workflow improvements and EHR optimization
- Configure and support templates, order sets, structured data, alerts, and clinical documentation workflows
- Facilitate training sessions and optimization workshops
- Create training materials, quick reference guides, and workflow documentation
- Support EHR implementations, upgrades, go-lives, and post-go-live optimization efforts
- Assist clients with adoption of new eCW functionality and best practices
- Collaborate with project managers, consultants, and technical teams to ensure project success
- Build strong client relationships through exceptional customer service and subject matter expertise
- Document consulting activities, findings, recommendations, and project deliverables
- Deliver remote and onsite eClinicalWorks training for providers, clinical staff, administrative users, and leadership teams
- Provide role-based instruction on eCW functionality and standard workflows
- Assist with basic workflow review and communicate training needs or concerns to project leadership
- Support users with templates, order sets, structured data, alerts, and clinical documentation workflows
- Facilitate end-user training sessions, refresher training, and system demonstrations
- Create and update training materials, quick-reference guides, and workflow documentation
- Support EHR implementations, upgrades, go-lives, and post-go-live training activities
- Help users understand and adopt new eCW functionality and recommended practices
- Collaborate with project managers, consultants, and technical teams to complete assigned training activities
- Provide responsive and professional customer service to clients
- Document training activities, attendance, user feedback, and follow-up needs
Skills
- 2+ years of eClinicalWorks experience required
- English Fluency (Required)
- Valid driver's license, clean driving record, and reliable transportation (Required)
- 2+ Years of eClinicalWorks Experience (Required)
- Must live within a reasonable commuting distance of Los Angeles and be available for onsite assignments throughout Los Angeles and surrounding areas
- Experience Delivering End-User Training (Required)
- Ability to travel outside the local area, including overnight travel, up to 10% annually based on project needs
- Experience with EHR implementations and go-live support
- FQHC and Community Health Center experience
- Quality reporting, Clinical Quality Measures (CQMs), UDS, or value-based care experience
- Knowledge of healow products and patient engagement tools
- 2+ years of healthcare training, consulting, or clinical operations experience preferred
- Experience working in community health centers or ambulatory healthcare settings preferred
- Clinical background (MA, LVN, RN, Practice Management, or equivalent healthcare experience) preferred
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Company Overview