Note: The job is a remote job and is open to candidates in USA. eBay is a global ecommerce company that connects buyers and sellers and creates economic opportunity. The DMV Operations Specialist supports title and registration processing across all 50 states, ensuring multi-state compliance, consistent procedures, and confidentiality. The role also collaborates with supervisors and maintains and influences standard operating procedures.
Responsibilities
- Having 50 state DMV knowledge related to title and registration processing adhering to multi-state compliance
- Understanding and following all work rules and procedures and following lawful directions from Supervisors
- Maintaining and influencing Standard Operating Procedures (SOPs) to ensure consistency and efficiency
- Upholding the company's non-disclosure and confidentiality policies and agreements
- Other duties* as assigned
Skills
- Having 50 state DMV knowledge related to title and registration processing adhering to multi-state compliance
- Bachelor's degree or equivalent required
- Experience with DMV operations within the automotive industry
- Proficient with or the ability to quickly learn an array of computer software
- Effective communication skills via any means with individuals of any level internally and externally
- Outstanding customer service skills
- Great teammate and listener
- Strong consultative skills
- Excellent analytical and problem-solving skills
- Outstanding organizational and leadership skills
- Ability to efficiently work from a home office environment
- Knowledge of automobile terminology and purchase and sale documentation
- Sit for extended periods of time
- Clearly speak and listen to others in person, via computerized virtual meetings and over the phone
- Type using a keyboard and read from computer screen and reports
Benefits
- Remote (USA only) workplace
- Target bonus
- Restricted stock units (as applicable)
- Full range of medical benefits
- 401(k) eligibility
- Various paid time off benefits, such as PTO and parental leave
Company Overview