Remote Dispatcher – Leadership Role
Full-Time | 33–38 Hours Per Week | Rotating Schedule
Important: This is a fast-paced position.
• Must handle multiple calls and tasks at once
• Must stay organized under pressure
• Must communicate clearly with drivers and facilities
• Must solve problems quickly without constant supervision
• Reliability and responsiveness are critical
After applying, you will receive a message with a few questions. Only candidates who respond will be considered.
Make a Difference Every Day
Rapid Wheelchair & Stretcher Transport provides compassionate, reliable non-emergency medical transportation for seniors and individuals with mobility challenges. Our team ensures patients arrive safely and on time for medical appointments, dialysis treatments, and essential outings.
We are seeking a dependable, experienced Remote Dispatcher to oversee daily operations and support our drivers. This is a leadership-level dispatcher role. On your scheduled days, you will be the primary point of coordination and decision-making.
Schedule Structure – Please Read Carefully
This position follows a rotating two-week schedule shared between two dispatchers.
Week 1 Schedule
Wednesday: 8 AM – 7 PM
Saturday: 9 AM – 6 PM
Sunday: 11 AM – 6 PM
Tuesday: 8 AM – 7 PM
Approx. 38 hours
Week 2 Schedule
Thursday: 8 AM – 7 PM
Friday: 8 AM – 7 PM
Monday: 8 AM – 7 PM
Approx. 33 hours
Schedule rotates every two weeks. Employees work every other weekend.
Important:
• Weekend coverage is shared and rotates every other week between two dispatchers.
• You will work every other weekend.
• You will have every other weekend completely off.
• Average weekly hours are approximately 35–36 hours.
• This is a consistent full-time position with a predictable rotation.
What You’ll Do
• Oversee daily dispatch operations
• Assign and coordinate patient trips
• Support and guide drivers
• Monitor schedules and GPS tracking
• Adjust routes and schedules in real time
• Communicate professionally with facilities and families
• Maintain accurate trip documentation
What We’re Looking For
• Previous dispatch or operations experience
• Leadership mindset and accountability
• Strong problem-solving skills
• Clear and professional communication
• Comfortable using dispatch software and technology
• Ability to work independently and take ownership
Experience in non-emergency medical transportation is a plus, but not required.
Why Join Us
• Fully remote position
• Leadership responsibility
• Predictable rotating schedule
• Every other weekend completely off
• Competitive hourly pay
• Opportunity to grow with a stable and expanding company
• Meaningful work serving seniors and individuals with mobility challenges
• Paid weekly
• Paid training
• Performance-based pay
• Growth Bonus and incentive programs
• Health, dental, and vision insurance
• options 401 (k) options with company match after one year
• How to Apply. Please send your resume and a brief note explaining why you would be a strong fit for this leadership dispatcher role.
Pay: $18.00 - $19.00 per hour
Benefits:
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance
People with a criminal record are encouraged to apply
Work Location: Remote