Note: The job is a remote job and is open to candidates in USA. Lighthouse is hiring a Discovery Consultant to support outside sales professionals in growing revenue with existing clients and target prospects. The role assists with lead generation, sales planning, proposals, contracts, project setup, client relationship management, and coordination to support service delivery.
Responsibilities
- Assist the outside sales professionals in generation of new leads, projects, and institutional client relationships
- Help develop and implement strategic sales plan to deepen relationships with new and existing clients. Maintain Strategic Account Plan in Salesforce.com
- Help set meetings for Vice President and perform outbound for conferences
- Maintain accurate sales pipeline data and sales activities within Salesforce.com including accounts, opportunities, tasks/activities, and contacts
- Help prepare, proof, and deliver project proposals and responses to RFPs/RFIs for eDiscovery services
- Prepare and submit estimates for new client projects
- Support upcoming meetings including initial PowerPoint creation and management as well as other required materials
- Manage contracting process including document creation from templates, submitting contracting requests, coordinating with internal and external stakeholders, and contract negotiation support
- Ensure proper setup of new projects within internal systems
- Coordinate with project management, collections, and operations teams to ensure seamless delivery of services
- Assist with client and prospect relationship management including follow up communication, resolving billing issues, conducting price / contract negotiations
- Prepare and submit client reporting and budget updates to clients
- Review monthly invoices to confirm accurate pricing and adherence to budget
- Proactively identify opportunities to take on tasks that free the outside sales professionals to interact more with clients and prospects
- Commit to ongoing education, research, tracking and communication of industry trends, best practices, and competitive service offerings to identify opportunities for growth, innovation, increased market share, and competitive advantage
- Perform other related duties as assigned
Skills
- Strong written communication skills with the ability to create compelling sales meeting presentation materials and proposal responses
- Strong verbal communications skills to address client information needs and articulate points of differentiation clearly and succinctly
- Strong organizational skills
- Strong attention to detail including the ability to thoroughly quality check work product
- Ability to build trusted and lasting relationships with both external and internal customers and peers
- Strong Microsoft Office skills (Exchange, PowerPoint, Word, Excel)
- Familiarity with CRM tools like Salesforce.com
- Demonstrate a consistently high activity level and be extremely self-motivated
- BA or BS degree required
- Experience supporting a sales team with prospecting, listening, follow-up, team selling and account planning is a plus
- Experience working with providers of electronic discovery (ESI), attorney document review, or other litigation support services to Fortune 1000 corporations and AM 200 law firms a plus
Benefits
- Medical, dental, and vision benefits
- 401(k) with company match
- Company-paid Life & AD&D, short- and long-term disability, telemedicine, and other wellness plans
- Generous Flexible PTO program
- Paid volunteer days
- Voluntary insurance plans, including accident, hospitalization, and critical illness plans, as well as pet insurance
- Eligible to participate in an annual bonus or incentive program
- Remote work
Company Overview
Company H1B Sponsorship