Note: The job is a remote job and is open to candidates in USA. Capital One is seeking a Director of Technical Program Management to drive major technical transformations and scale platform capabilities across its Card Intelligent Decisions & Experiences team. The role leads complex technical programs, establishes TPM operating mechanisms, aligns platform investments and roadmaps, manages risks, and ensures measurable delivery outcomes across engineering teams.
Responsibilities
- Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
- Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
- Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
- Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
- Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams
Skills
- Bachelor's degree in a technical field
- At least 7 years of experience managing technical programs
- 7+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
- 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
- 3+ years experience building highly scalable products & platforms
- 3+ years of experience with Agile delivery
- 3+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- MBA or Master's Degree in a related technical field (Computer Science, Software Engineering)
- PMP, Lean, Agile, or Six Sigma certification
- 3+ years of people management experience or influencing organization as an IC
- Experience driving platform standardization across multiple product portfolios or lines of business
- Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
- Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership
Benefits
- Remote-eligible opportunity; Capital One is open to hiring a Remote Employee for this opportunity.
- Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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