Note: The job is a remote job and is open to candidates in USA. Rafay is seeking a hands-on Director of Technical Program Management to lead strategic customer deployments and drive execution across their Kubernetes and GPU PaaS platform initiatives. This role is responsible for overseeing complex enterprise implementations while engaging in technical delivery and customer architecture discussions.
Responsibilities
- Lead and oversee strategic customer implementations for Rafay’s Kubernetes and GPU PaaS platform offerings
- Serve as the primary technical program leader for large-scale onboarding, migration, modernization, and platform adoption initiatives
- Drive program execution across multiple concurrent enterprise engagements while maintaining hands-on involvement in technical planning and delivery
- Partner directly with customer engineering, platform, infrastructure, DevOps, and executive stakeholders to define scope, align priorities, and ensure successful outcomes
- Lead customer discovery workshops, architecture reviews, technical planning sessions, and implementation governance
- Collaborate closely with Product, Engineering, Customer Success, Pre-Sales, and Partner teams to align delivery priorities and remove execution blockers
- Provide technical leadership and guidance around Kubernetes, GPU infrastructure, cloud-native architectures, AI/ML platform deployments, hybrid cloud, and multi-cloud implementations
- Establish scalable delivery processes, implementation methodologies, operational best practices, and program governance frameworks
- Own program risk management, escalation handling, dependency tracking, and executive-level communication throughout the delivery lifecycle
- Drive accountability across internal and external teams to ensure projects are delivered on time, within scope, and aligned with customer expectations
- Act as a senior escalation point for complex customer issues, deployment challenges, and critical implementation risks
- Mentor and guide TPMs, solutions architects, and technical delivery resources while helping scale Rafay’s customer delivery organization
- Maintain hands-on familiarity with supporting technologies and frameworks including Observability, DevSecOps, CI/CD, GitOps, FinOps, GPU orchestration, and cloud infrastructure tooling
- Contribute to strategic initiatives that improve customer onboarding, operational efficiency, deployment automation, and overall customer experience
Skills
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
- 10+ years of experience in technical program management, technical project management, cloud infrastructure, or enterprise software delivery
- 5+ years leading complex enterprise customer deployments involving Kubernetes, cloud-native technologies, infrastructure modernization, or AI/ML platforms
- Strong hands-on technical expertise with Kubernetes, containers, cloud platforms (AWS, Azure, GCP), networking, infrastructure, and distributed systems
- Experience leading cross-functional technical teams in fast-paced startup or high-growth technology environments
- Strong understanding of enterprise architecture, cloud operations, infrastructure scalability, and modernization initiatives
- Proven ability to communicate effectively with executives, architects, engineers, and customer stakeholders
- Experience managing multiple concurrent programs with complex dependencies and executive visibility
- Preferred certifications include PMP, AWS Solutions Architect, CKA/CKAD, or equivalent cloud/Kubernetes certifications
Benefits
- Competitive salary
- Robust benefits
- Attractive stock options
Company Overview
Company H1B Sponsorship