Note: The job is a remote job and is open to candidates in USA. Cinch Home Services is seeking a Strategic Business Development Director to drive strategic new-business development across priority channels and markets. The senior individual contributor will own the full enterprise sales cycle, build executive relationships and pipelines, develop solutions, negotiate agreements, and coordinate cross-functional teams through implementation.
Responsibilities
- Own an individual revenue target and deliver profitable new-client growth across assigned strategic channels, including opportunities in property and casualty insurance, financial institution, affinity, and other emerging markets
- Develop and execute account, markets, and channel strategies that prioritize the highest-value markets, prospects, buying centers, and routes to revenue
- Build and maintain a high-quality enterprise pipeline through executive networking, referrals, market intelligence, targeted outreach, events, and disciplined prospecting
- Open doors and establish trusted relationships with C-suite executives, senior decision-makers, economic buyers, technical buyers, user buyers, and internal coaches
- Apply Miller Heiman Strategic Selling principles to every material opportunity, including Blue Sheet opportunity planning, buying-influence mapping, red-flag identification, competitive analysis, and documented next actions
- Lead discovery that uncovers strategic priorities, business pain, decision criteria, value drivers, KPIs, and barriers to change; translate findings into compelling Cinch solutions and business cases
- Shape differentiated, multi-stakeholder solutions using Cinch’s suite of services and emerging channel-specific offerings; provide market feedback that informs product strategy and go-to-market decisions
- Orchestrate complex sales pursuits across Product, Marketing, Finance, Legal, Operations, Implementation, and Account Management while remaining the single-point commercial leader through close
- Create and deliver executive-level presentations, proposals, financial narratives, and mutual action plans that clearly connect Cinch capabilities to customer outcomes
- Lead commercial negotiations and contract development within corporate guidelines, balancing client value, growth potential, risk, margin, and long-term partnership economics
- Maintain disciplined Salesforce opportunity management, including accurate stages, stakeholder maps, activity, value, probability, risks, next steps, and forecast timing
- Provide fact-based forecasts and executive updates on pipeline health, deal strategy, competitive dynamics, opportunities, and challenges
- Partner with implementation and account teams to ensure a clear, accountable transition from signed agreement through launch and early-stage relationship success
- Monitor marketplace, customer, regulatory, and competitive trends; convert insights into new value propositions, partnership models, and growth opportunities
- Represent Cinch with executive presence and integrity at client meetings, industry forums, conferences, and other market-facing engagements
- Perform other duties consistent with the scope and seniority of the role
Skills
- 10+ years of progressive success in enterprise sales, strategic partnerships, or business development, with a demonstrated record of personally sourcing, advancing, negotiating, and closing complex, high-value agreements in Insurance and Financial institutions
- Demonstrated proficiency using Miller Heiman Strategic Selling; ability to lead rigorous opportunity planning and coach internal pursuit teams through the methodology without formal reporting authority
- Experience selling transformative services, subscription-based offerings, platforms, or consultative solutions to C-suite and senior business leaders
- Strong strategic-selling capability, including account planning, stakeholder mapping, business-case development, competitive positioning, consensus building, and multi-threaded deal management
- Executive presence and credibility to gain access to senior decision-makers, challenge customer thinking constructively, and navigate complex organizations
- Strong commercial judgment and negotiation skills, with the ability to balance growth, profitability, customer outcomes, risk, and contractual requirements
- Proven ability to work independently as a self-directed individual contributor while mobilizing cross-functional resources through influence
- Excellent written, verbal, presentation, and interpersonal communication skills
- Strong Salesforce proficiency and a disciplined approach to pipeline management, forecasting, and sales analytics
- Ability and willingness to travel as needed for prospect, partner, client, and industry engagements
- Experience in one or more Cinch priority channels, including property and casualty insurance—particularly personal lines/homeowners—financial institution, affinity marketing, financial services or adjacent home-services ecosystems
- Broad and relevant industry network with relationships across carriers, distributors, brokerages, financial institution enterprises, strategic partners, or other target accounts
- Deep understanding of industry business models, decision criteria, KPIs, market challenges, and drivers of change
- Experience creating or refining innovative business models, value propositions, products, or go-to-market strategies
- Formal Miller Heiman training or certification
- Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred
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