Note: The job is a remote job and is open to candidates in USA. Care.com is a consumer technology company focused on connecting people with care solutions. The Director, Sales Operations & Enablement will lead enablement strategies for CareBenefits, manage Sales Support and Events teams, develop sales processes, and oversee training, content, events, and cross-functional initiatives for Sales and Account Management teams.
Responsibilities
- Lead a team of Sales Support Specialists and Events Managers who are responsible for 1). Proposal support, creation, and distribution; 2). Opportunity routing/management; 3). Sales material support, presentation builds, personalized content; 4). Day-to-day sales process support and follow-up; 5). Salesforce opportunity and contact QA; 6). Salesforce sales process support; and 7). Events planning and execution
- Successfully manage the development and delivery of all internal and external training and events, engaging business experts throughout the planning process
- Partner closely with Sales leadership to plan and execute Care’s Customer Advisory Board event; this includes oversight of event logistics and agenda/content development
- Develop strategic initiatives to prepare the Sales and AM teams to best position and win in the market
- Oversee all ongoing sales training and enablement efforts, including coordination with leadership on the scheduling and prioritization of sessions
- Manage enablement content, tools, and resources, ensuring Sales/AMs can access all necessary materials at time of need
- Establish and maintain a strong team culture, from onboarding new associates through ongoing team management and talent development
Skills
- 7+ years of relevant work experience, including proven leadership success and experience in the caregiving and/or employee benefits space
- Direct or indirect people management experience
- Demonstrated ability of developing and executing effective training programs and enablement strategies
- Demonstrated ability to quickly build strong relationships with sales teams
- Strategic thinker with the proven ability to develop and deliver innovative enablement strategies and programs
- Experience in leading cross-functional projects
- Strong communication and presentation skills
Benefits
- 15% Annual Bonus
- Health insurance coverage
- Life insurance
- Disability insurance
- A generous 401K employer matching program
- Paid holidays
- Paid time off (PTO)
Company Overview
Company H1B Sponsorship