Note: The job is a remote job and is open to candidates in USA. Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. We are seeking a commercially minded Director, Sales Operations to play a pivotal role in driving the performance of our global Commercial and Marketing functions by combining financial insight, commercial analytics, and operational excellence.
Responsibilities
- Develop and own Lumanity's commercial reporting framework, delivering meaningful insights into sales performance, pipeline health, forecasting, and business growth
- Create executive dashboards and performance metrics that enable timely, data-driven decision-making across Commercial, Marketing, Finance, and Executive Leadership
- Monitor key commercial KPIs, including pipeline conversion, sales performance, lead generation, client acquisition, win rates, and revenue trends
- Build and continuously improve commercial operating processes, ensuring consistent CRM governance, pipeline integrity, and high-quality commercial data
- Partner with Commercial, Marketing, and Finance leaders to optimize forecasting, revenue planning, and order management processes
- Develop methodologies to measure the effectiveness and return on investment of marketing and business development initiatives
- Identify commercial risks, trends, and opportunities through proactive analysis and exception reporting
- Support the design, tracking, and reporting of sales incentive programs and performance against business targets
- Drive continuous improvement by implementing scalable reporting, governance, and operational best practices
Skills
- 8–12+ years of progressive experience in FP&A, commercial finance, business operations, or a related discipline, with significant experience supporting a professional services or consulting organization
- Proven success partnering with Commercial, Sales, and Marketing leaders to improve performance, forecasting, and business decision-making
- Deep understanding of sales pipeline management, CRM reporting, and commercial metrics, with experience using platforms such as Salesforce, HubSpot, or similar CRM systems
- Experience designing and implementing commercial reporting frameworks, governance, and operational processes from the ground up
- Exceptional analytical, financial modeling, and problem-solving skills, with the ability to synthesize complex datasets into clear, actionable insights
- Outstanding communication and stakeholder management skills, with experience presenting findings and recommendations to executive leadership
- A self-starter mindset with the ability to operate independently, drive continuous improvement, and build structure within a fast-paced, evolving environment
Benefits
- Medical, dental, and vision insurance options
- 401(k) plan with employer match
- Flexible paid time off program + 10 paid holidays
- Flexible spending accounts for health and dependent care
- Health savings account option with employer contribution
- Employee Assistance Program
- Paid short-term and long-term disability coverage
- Company-paid life insurance coverage at 1.5x annual salary
- Paid parental leave and more
Company Overview
Company H1B Sponsorship