Note: The job is a remote job and is open to candidates in USA. Housecall Pro provides tools that help home service professionals streamline operations, grow their businesses, and save time. The Director, Product Management (Platform) will own the vision and strategy for the Core Platform, lead AI-native platform development, manage Product Managers, and partner cross-functionally to deliver reliable, scalable capabilities.
Responsibilities
- Set the long-term product vision and strategy across the Platform portfolio
- Define which shared problems the platform should solve once, where teams need flexibility, and how the portfolio should evolve
- Establish meaningful measures of success across adoption, velocity, reliability, cost, quality, and risk reduction, connecting them to customer and business outcomes
- Lead AI-native platform development, shaping how people and agents use the platform and how AI changes the product and software development lifecycle
- Hire, lead, and develop Product Managers with strong product judgment, technical fluency, and ownership, supporting them in translating strategy into clear goals, roadmaps, and priorities
- Collaborate across Product, Engineering, Design, Security, and Data to resolve competing needs, make clear tradeoffs, and drive adoption
- Represent the platform portfolio with product and company leadership, making its priorities, progress, and impact clear
Skills
- 10+ years of experience in product management, with at least 3 years in product leadership roles with direct people management responsibilities
- Proven track record of leading platform product teams and launching or scaling shared capabilities used across multiple products, teams, or customer experiences
- Strong technical fluency across APIs, architecture, data, reliability, security, developer tooling, and technical tradeoffs, with the ability to engage credibly with senior engineers
- Hands-on experience building and shipping AI or agentic tools for engineers or internal users, including defining how their work is evaluated
- Exceptional judgment and product taste, with the ability to guide teams toward simple, usable solutions to complex technical problems
- Strategic and hands-on leadership that stays close enough to customers, teams, and the work to improve actual decisions
- Conviction without rigidity, bringing an independent point of view while changing direction when new evidence warrants it
- A strong bias for action that balances speed and urgency with sound judgment, quality, and reliability
- Curious and self-directed, with a track record of learning quickly and succeeding in unfamiliar or ambiguous areas
- A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
Benefits
- Medical, dental, vision, life, disability, and 401(k)
- Paid holidays
- Flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
- Health care insurance (medical, dental, vision, disability)
- Employee assistance program
- 401(K)
- Flexible time off
- Paid parental leave
- Tech reimbursement
Company Overview
Company H1B Sponsorship