Note: The job is a remote job and is open to candidates in USA. TriVista is an award-winning global operational management firm recognized for its collaborative culture. The Director of Operations Improvement will lead consulting engagements for Private Equity clients, focusing on project management, business development, and employee development while ensuring quality deliverables and growing firm revenue.
Responsibilities
- Accountable to manage a limited number of accounts including maintaining relationships and grow revenue by maintaining key stakeholder relationships
- Actively farm new work across TriVista’s offerings from existing accounts by managing project relationships and staying in front of key contacts and accounts when projects complete
- Scope new engagement opportunities including identifying customer requirements and developing the TriVista approach, workplan, and costing to write discussion documents and engagement letters
- Pursue client expansion opportunities including converting diagnostic to implementation work and cross selling additional TriVista service lines
- Maintain regular contact with key contacts from existing network and historical engagements
- Engage in industry professional organizations to broaden experience and increase visibility (network)
- Participate in recruiting and interviews
- Participate in firm strategy development and execution
- Lead internal projects that build firm capability
- Assist in project and practice staffing decisions
- Responsible for the development execution of practice level strategy
- Responsible for maintaining and developing practice level marketing material and engagement letters
- Ensure development and maintenance of TriVista tools, templates, and methodologies
- Lead internal projects that build firm capability
- Responsible for scope development, project delivery, and client relationships
- Participate in key project activities and milestones including kickoff, project architecture, and client report out(s)
- Accountable for the quality of client engagement deliverable(s) and fulfillment of client objectives by effectively leading project teams to ensure exceptional performance
- Accountable for managing project team direction and ensuring project deliverable meets client expectations and scope of services
- Ensure internal project plan is developed, activities are completed, and milestones achieved
- Responsible to ensure project budget and margin are achieved
- Utilize various project management tools and best practices such as Gantt Charts, budget, risk assessment, work breakdown structures, RACI’s, etc
- Responsible for maintaining and building client relationships on projects to ensure both a successful project and maximize opportunity for future work
- Establish trusted advisor relationships with private equity sponsors and senior client management during engagements
- Participate in client meetings and provide advice as requested
- Build, lead, and coach teams of internal and external resources, as appropriate and as required
- Coach and lead project teams through project engagements as well as in internal growth opportunities
- Provide frequent and authentic feedback to direct and indirect reports
- Proactively provide training to staff
- Actively participate in the performance management process
- Ability and willingness to undertake up to 75% travel domestically and internationally is required
- Perform other duties and responsibilities as required, assigned, or requested
Skills
- 10+ years of combined experience in manufacturing or operations areas: (e.g., continuous Improvement, S&OP/SIOP, supply chain optimization, sourcing, footprint consolidation, inventory management, facilities/warehouse design, logistics)
- Proficient user of PowerPoint, Excel, Word. Other analytical and data visualization tools are beneficial (e.g. R, Tableau, etc.)
- Experience with Business financials including P&L, Balance Sheet, and Cash flow. Ability to track value creation initiatives to bottom line results
- Presents an executive level presence and can demonstrate an ability to articulate ability to apply and execute transformational changes to a business
- Ability to collaborate across traditional business functions and understand impact of business process changes across the organization
- Knowledge and understanding of how high performing teams operate, understand gaps and inefficiencies
- Demonstrated leadership in managing, coaching, and inspiring teams to achieve business goals and objectives
- Strong project management methodology background, including Agile and Waterfall methodologies to manage schedule, scope, issue, and risk management experience, change management, planning, and analysis
- Excellent financial and business acumen as well as operational analytical skills
- Self-motivated with high initiative and drive to complete assignments on time with exceptional quality
- Excellent client engagement skills
- Excellent presentation and written communication skills
- Passionate attention to detail and accuracy
- Highly organized and able to balance multiple priorities
- Authorized to work in the US on a full-time basis
- 4-year degree, preferably with a focus in supply chain management, finance, engineering, business, or related field and/or combination of education and relevant experience
- Lean and/or Six Sigma Certification or ability to obtain once employed
- 3+ years in senior operational leadership positions (manufacturing, distribution, supply chain, operations)
- 3+ years of consulting experience with manufacturing and distribution companies with the ability to scope and deliver engagements across multiple service lines
- MBA
Benefits
- Employees are eligible for performance bonuses and a comprehensive benefits package
Company Overview