Note: The job is a remote job and is open to candidates in USA. RTX is a global aerospace and defense company supporting the development of more than 185,000 employees through its Learning & Talent Development organization. The Director, Learning Strategy & Operations will shape enterprise learning strategy, lead high-visibility initiatives, oversee learning technology and operational processes, and advise senior stakeholders on workforce capability and transformation. The role also supports measurement, executive communications, vendor strategy, and scalable global program delivery.
Responsibilities
- Serve as a trusted thought partner to the Head of L&TD to help prioritize strategic work, advance enterprise learning initiatives, and represent the function in senior forums. Collaborate on the development and execution of strategic people priorities across the organization
- Lead high-visibility, strategically-aligned enterprise-wide learning initiatives from design through implementation. Coordinate across L&TD teams, business partners, and key stakeholders to ensure alignment, progress, and measurable impact
- Shape the future of the learning technology ecosystem by partnering with HRDT, and vendors to evolve learning platforms, improve the learner experience, and ensure integration with enterprise talent systems
- Act as a strategic advisor to HR and business leaders on workforce readiness, learning trends, and capability development. Guide the design and activation of enterprise capability frameworks, including role-based skill requirements, taxonomies, and career pathways
- Integrate learning with enterprise transformation efforts (e.g., digital, organizational, cultural). Serve as a change leader to ensure learning supports adoption, readiness, and sustained behavior change
- Support business case development, vendor strategy, and investment prioritization to maximize learning ROI. Stand up and mature foundational L&TD processes including budgeting, contracting, capacity planning, and cross-functional coordination
- Identify capacity gaps, remove roadblocks, and fill in across the team as needed to ensure timely, high-quality delivery. Partner with Learning Operations to create and implement standards that support scalable delivery and measurement
- Support data collection and impact measurement. Create strategic presentations and executive storytelling materials that highlight learning progress, business value, and talent impact
- Maintain awareness of industry trends, technologies, and benchmarks. Bring in external insights to inform strategy, refresh offerings, and position L&TD as a future-forward enterprise partner
- Partner with the Instructional Design leader to maintain and update team-owned resources, portals, and communication channels to reflect current priorities and ensure a consistent, professional, and visible presence across the enterprise
- Up to 40% travel required to support global program execution, engage with regional teams and stakeholders, and to attend key learning events
Skills
- Typically requires: A University Degree or equivalent experience and minimum 14 years prior relevant experience, or An Advanced Degree in a related field and minimum 12 years experience
- 12+ years of experience in Learning & Development, Organizational Development, or Talent Management, with proven ability to lead strategic learning initiatives
- Strong consulting, stakeholder management, project leadership skills and influential leadership skills
- Deep understanding of adult learning principles, instructional design, and content development
- Advanced writing and facilitation skills to support the development and delivery of transferrable skill programs
- Advanced PowerPoint/visual storytelling skills; comfortable building executive-ready decks
- Experience building and managing operational processes such as budgeting, planning, or vendor management
- Ability to balance strategy and execution, with a “roll up your sleeves” mindset
- Adept at navigating ambiguity, managing complexity, and moving work forward independently
- Deep understanding of vendor management, including RFPs, partnerships, and external delivery oversight
- Global mindset, with experience designing, scalable, and culturally adaptive learning solutions
- Strong working knowledge of enterprise learning systems (e.g., LMS, LXP) and learning technologies, including how to leverage them for scale, engagement, and measurement
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
- Up to 40% travel required to support global program execution, engage with regional teams and stakeholders, and to attend key learning events
- Master's degree in OD, L&D, HR, Business, or related field
- Experience in a complex, matrixed global organization
- Leadership of L&TD COE
- Certifications in coaching, psychometric assessments and/or change management
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs, depending on the level of the position and whether or not it is covered by a collective-bargaining agreement
- Remote work arrangement
Company Overview