Note: The job is a remote job and is open to candidates in USA. RTX is a global aerospace and defense company supporting more than 185,000 employees through its Learning & Talent Development organization. The Director, Learning Strategy & Operations partners with senior leaders to shape enterprise learning strategy, lead high-visibility initiatives, evolve learning technology and capability frameworks, and improve operational effectiveness. The role also supports change enablement, measurement, executive communications, vendor management, and global program execution.
Responsibilities
- Serve as a trusted thought partner to the Head of L&TD to help prioritize strategic work, advance enterprise learning initiatives, and represent the function in senior forums. Collaborate on the development and execution of strategic people priorities across the organization
- Lead high-visibility, strategically-aligned enterprise-wide learning initiatives from design through implementation. Coordinate across L&TD teams, business partners, and key stakeholders to ensure alignment, progress, and measurable impact
- Shape the future of the learning technology ecosystem by partnering with HRDT, and vendors to evolve learning platforms, improve the learner experience, and ensure integration with enterprise talent systems
- Act as a strategic advisor to HR and business leaders on workforce readiness, learning trends, and capability development. Guide the design and activation of enterprise capability frameworks, including role-based skill requirements, taxonomies, and career pathways
- Integrate learning with enterprise transformation efforts (e.g., digital, organizational, cultural). Serve as a change leader to ensure learning supports adoption, readiness, and sustained behavior change
- Support business case development, vendor strategy, and investment prioritization to maximize learning ROI. Stand up and mature foundational L&TD processes including budgeting, contracting, capacity planning, and cross-functional coordination
- Identify capacity gaps, remove roadblocks, and fill in across the team as needed to ensure timely, high-quality delivery. Partner with Learning Operations to create and implement standards that support scalable delivery and measurement
- Support data collection and impact measurement. Create strategic presentations and executive storytelling materials that highlight learning progress, business value, and talent impact
- Maintain awareness of industry trends, technologies, and benchmarks. Bring in external insights to inform strategy, refresh offerings, and position L&TD as a future-forward enterprise partner
- Partner with the Instructional Design leader to maintain and update team-owned resources, portals, and communication channels to reflect current priorities and ensure a consistent, professional, and visible presence across the enterprise
- Up to 40% travel required to support global program execution, engage with regional teams and stakeholders, and to attend key learning events
Skills
- Typically requires: A University Degree or equivalent experience and minimum 14 years prior relevant experience, or An Advanced Degree in a related field and minimum 12 years experience
- 12+ years of experience in Learning & Development, Organizational Development, or Talent Management, with proven ability to lead strategic learning initiatives
- Strong consulting, stakeholder management, project leadership skills and influential leadership skills
- Deep understanding of adult learning principles, instructional design, and content development
- Advanced writing and facilitation skills to support the development and delivery of transferrable skill programs
- Advanced PowerPoint/visual storytelling skills; comfortable building executive-ready decks
- Experience building and managing operational processes such as budgeting, planning, or vendor management
- Ability to balance strategy and execution, with a “roll up your sleeves” mindset
- Adept at navigating ambiguity, managing complexity, and moving work forward independently
- Deep understanding of vendor management, including RFPs, partnerships, and external delivery oversight
- Global mindset, with experience designing, scalable, and culturally adaptive learning solutions
- Strong working knowledge of enterprise learning systems (e.g., LMS, LXP) and learning technologies, including how to leverage them for scale, engagement, and measurement
- Master's degree in OD, L&D, HR, Business, or related field
- Experience in a complex, matrixed global organization
- Leadership of L&TD COE
- Certifications in coaching, psychometric assessments and/or change management
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Remote work primarily offsite (from home)
- Annual short-term and/or long-term incentive compensation programs, depending on the level of the position and whether or not it is covered by a collective-bargaining agreement
Company Overview