Note: The job is a remote job and is open to candidates in USA. USPack is a logistics provider whose Director, Human Resources leads the strategic direction and day-to-day execution of the HR function. The role aligns HR initiatives with business goals while overseeing talent acquisition, employee relations, compliance, organizational development, compensation and benefits, and workforce planning.
Responsibilities
- Lead the development and execution of enterprise-wide HR initiatives including but not limited to succession planning and leadership development
- Analyze workforce trends, metrics, and reporting to support data-driven HR decision-making
- Partner with executive leadership to design and execute a long-term human capital strategy aligned with business objectives and industry trends
- Advise on organizational design, talent planning, change management, and workforce scalability to support growth and seasonal demand
- Maintain and update the employee handbook, HR policies, and procedures to ensure legal compliance and alignment with company culture
- Lead HR audits and manage risk mitigation strategies in partnership with legal and compliance teams
- Oversee daily HR operations to ensure consistent, efficient application of policies and procedures
- Ensure compliance with all applicable federal, state, and local employment laws, including wage and hour regulations, OSHA and DOT standards, and employment eligibility requirements
- Direct end-to-end recruitment efforts, with emphasis on high volume roles within logistics, transportation, and warehousing environments
- Oversee workforce planning and staffing models to align operational demand with budget and headcount strategy
- Promote a respectful, performance driven culture across diverse employee populations
- Provide leadership on employee relations matters, including investigations, disciplinary actions, and conflict resolution
- Coach leaders on effective communication, performance feedback, and engagement best practices
- Oversee the company’s performance management framework to ensure alignment with business goals and individual accountability
- Support career progression and succession strategies to strengthen long term organizational stability
- Develop and implement training initiatives supporting compliance, skill development, and leadership growth
- Oversee compensation strategy, including base pay, incentive plans, and benefits administration
- Partner with finance and operations on annual merit cycles, incentive planning, and workforce budgeting
- Monitor market trends to maintain competitive and equitable total rewards programs
- Provide leadership and direct oversight of HR Manager and administrative HR staff
- Perform all other duties as assigned
Skills
- Demonstrated strategic thinking and strong business acumen, with the ability to align HR initiatives to operational and financial objectives
- Comprehensive knowledge of federal, state, and local employment laws and regulatory compliance requirements
- Effective conflict resolution and negotiation skills, with the ability to navigate complex employee relations matters
- Experience managing HR operations across multi-site or geographically dispersed environments
- Proficiency in analyzing workforce data and interpreting HR metrics to inform decision making and strategy
- Expertise in organizational development and leading change initiatives within dynamic business environments
- Strong communication and influencing skills, with the ability to build credibility and partnerships across all levels of the organization
- Demonstrated cultural competency and commitment to fostering an inclusive, respectful workplace
- Bachelor's degree in Human Resources, Business Administration, or a related field required
- Minimum of 8 to 10 years of progressive HR experience, including at least 5 years in a leadership capacity
- Demonstrated success in both strategic HR planning and hands-on execution within a fast paced, multi site organization
- Experience utilizing HRIS platforms and workforce data reporting tools
- Master's degree or HR certification such as SHRM SCP or SPHR preferred
- Six Sigma Green Belt certification preferred
Benefits
- For full-time positions: 401(K)
- For full-time positions: Health Insurance
- For full-time positions: Disability/Life Insurance
- For full-time positions: Paid Time Off (PTO)
- For full-time positions: Paid Holidays
- For part-time positions: 401(K)
- For part-time positions: Paid Sick Time
Company Overview