Note: The job is a remote job and is open to candidates in USA. Félix is building an AI-powered financial companion and real-time financial infrastructure for Latinos in the US. The Director of Engineering Operations will lead and scale Security, DevOps, QA, Infrastructure, CI/CD, and Observability functions while improving engineering reliability, security, quality, and developer experience.
Responsibilities
- Department Ownership: Build, mentor, and scale multi-disciplinary engineering teams across DevOps, Platform Engineering, Quality Engineering, Infrastructure, and Security Operations
- Operational Budgeting: Manage cloud infrastructure costs (FinOps), tooling licenses, vendor relationships, and team budgets to maximize ROI and efficiency
- Engineering Culture: Foster a culture of technical excellence, continuous learning, zero-trust security, and high accountability
- Platform Engineering: Drive the evolution of our developer platform, establishing standard patterns and self-service tools that reduce friction for application developers
- Deployment Pipelines: Architect and optimize robust, automated CI/CD pipelines to achieve frictionless, highly reliable, and continuous deployments
- Cloud & Edge Infrastructure: Oversee scalable, resilient, and cost-effective cloud architecture (GCP required, AWS ) using Infrastructure-as-Code
- SecOps Integration: Embed security practices directly into the development lifecycle, including automated vulnerability scanning, container security, and code analysis
- Compliance & Governance: Partner with Legal and Compliance teams to maintain compliance standards (e.g., SOC 2 Type II, ISO 27001, GDPR, PCI)
- Incident Response: Co-lead incident preparedness, red team/blue team exercises, and response protocols for security vulnerabilities
- Monitoring & Alerting: Oversee end-to-end observability frameworks (logging, tracing, metrics) to ensure complete system visibility and proactive issue resolution
- Reliability Strategy: Define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across all platform services
- Blameless Culture: Drive robust incident management, post-mortem processes, and continuous system hardening to minimize MTTR (Mean Time to Repair)
- Quality Engineering: Modernize QA practices by driving an automation-first testing strategy (unit, integration, end-to-end, performance, and load testing)
- Environment Management: Ensure reliable, scalable, and production-like test and staging environments
- Productivity Metrics: Track and optimize core performance metrics, including DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, MTTR) and SPACE framework indicators
- Developer Velocity: Identify bottlenecks in the software development lifecycle (SDLC) and relentlessly optimize developer workflows
Skills
- * **Experience:** 12+ years in software engineering, infrastructure, or platform operations, with at least 5+ years in senior engineering management (Director level or above)
- * **Technical Mastery:** Deep hands-on background in Cloud Architecture (AWS/GCP), Container Orchestration (Kubernetes), and Infrastructure as Code (Terraform)
- * **Tooling Expertise:** Experience overseeing enterprise tooling for: + **CI/CD:** GitHub Actions, GitLab CI, Jenkins, ArgoCD + **Observability:** Datadog, Grafana, Prometheus, New Relic, OpenTelemetry + **Security:** Snyk, SonarQube, Wiz, Palo Alto Networks, HashiCorp Vault + **Developer Portal:**[Port.io](http://port.io)
- * **Data-Driven Leadership:** Proven track record using DORA metrics and operational data to improve deployment velocity and system stability
- * **Security Acumen:** Strong familiarity with zero-trust network architectures, IAM, and compliance frameworks (SOC2, ISO 27001, PCI)
- * **Soft Skills:** Exceptional cross-functional leadership and clear executive communication style
- * These are the applicable requirements, although equivalent competencies in any of the above will also be considered
- * Experience leading platform engineering transitions or enterprise-scale cloud migrations
- * Active involvement in the open-source community or CNCF (Cloud Native Computing Foundation) landscape
- * Background managing globally distributed, remote-first engineering teams
Benefits
- Initial stock options grant
- Annual performance bonus
- Unlimited PTO
- Paid parental leave
- Work model: currently fully remote, with a future transition to a hybrid setup
- Health, dental, and vision plans
- 401(k) with employer matching, for US-based employees
- Continuous learning opportunities
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Company Overview
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