Note: The job is a remote job and is open to candidates in USA. The client is a global technology leader that designs, manufactures, and delivers PCs, smart devices, infrastructure solutions, and AI-powered technologies worldwide. The Director, Content Operations & Editorial Strategy will lead and scale global content production operations, overseeing governance, workflows, resource planning, quality, and AI-enabled process improvements. The role also partners with cross-functional teams and executive stakeholders to optimize the content supply chain and drive operational excellence.
Responsibilities
- Lead the end-to-end content operations model, including intake, prioritization, workflow management, approvals, and publishing
- Manage resource planning, capacity forecasting, workload balancing, and production SLAs across global teams
- Establish editorial standards, governance processes, and quality assurance programs to ensure brand consistency and compliance
- Partner with cross-functional teams to support campaigns, product launches, thought leadership, and always-on marketing initiatives
- Drive adoption of AI-powered content creation, automation, localization, and workflow optimization solutions
- Develop scalable content supply chain frameworks, including modular content and omnichannel delivery strategies
- Lead and mentor content operations professionals, writers, editors, and agency partners
- Create dashboards and reporting frameworks to track production volume, quality, utilization, and operational performance
- Present recommendations and operational insights to senior leadership and executive stakeholders
Skills
- • Bachelor's degree or equivalent experience
- • 12+ years of leadership experience in content operations, editorial management, content marketing, or related fields
- • Proven success building, scaling, and managing content operations within a large enterprise environment
- • Experience leading workflow optimization, process transformation, and organizational change initiatives
- • Strong expertise in content governance, editorial standards, quality management, and operational excellence
- • Demonstrated ability to influence executive stakeholders and lead cross-functional teams
- • Experience managing global content production programs and distributed teams
- • Experience in an in-house agency, content studio, or enterprise marketing organization
- • Knowledge of CMS, DAM, AEM, workflow automation tools, and content management platforms
- • Experience implementing AI-enabled content production and automation solutions
- • Familiarity with modular content strategies and content supply chain frameworks
- • Global marketing experience within a large enterprise environment
Benefits
- Full-Time, 40 hours/week
- Remote - preferred hybrid in Morrisville, NC
- 2-Year Contract with Potential Extension or Conversion
Company Overview