Note: The job is a remote job and is open to candidates in USA. PatientPoint is a digital health company delivering behavior-changing content in healthcare settings to improve patient outcomes. The Director, Client Sales will lead retention and expansion across an emerging pharmaceutical client base, manage strategic account plans, develop client relationships, identify growth opportunities, and mentor Account Executives.
Responsibilities
- Own retention and expansion of a defined book of recently won pharmaceutical accounts, building the strategic account plans that turn new, emerging clients into multi-year partners
- Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint
- Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood
- Identify and cultivate expansion opportunities within existing accounts — additional brands, new indications, incremental budget
- Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support
- Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation
- Mentor Account Executives across all BD pharma accounts
Skills
- 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing
- Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients
- An existing network of agency and/or pharmaceutical brand contacts you can bring into the role
- Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus
- An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed
- Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them
- A driven, independent operator who takes ownership of account outcomes without needing to be managed closely
- Strong consultative instincts — able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity
- A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results
- Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus
Benefits
- Flexible time off to recharge
- Hybrid work options
- Mental and emotional wellness resources
- A 401K plan
- Comprehensive range of modernized benefits and cultural perks for full-time teammates
Company Overview