Note: The job is a remote job and is open to candidates in USA. CERIS, a division of CorVel Corporation, provides clinical expertise and cost-containment solutions focused on accuracy and transparency in healthcare payments. The Director, CERIS Operations leads strategic planning, operational management, standards implementation, and continuous improvement across non-clinical business operations while overseeing operational departments and supporting long-term growth objectives.
Responsibilities
- Drive operational excellence across non-clinical business functions, with a focus on: + Delivering client value and enhancing client experience + Standardization of processes + Scalability of operations + Operational effectiveness + Operational efficiency
- Lead and implement strategic initiatives and operational improvements across CERIS
- Provide direct oversight and accountability for non-clinical operational departments
- Oversee Set-Up, Procurement, Data Capture, RCM, Closing, and other functions within scope
- Actively participate in company meetings, calls, and cross-functional initiatives
- Lead by example while providing guidance, coaching, and mentoring to team members and direct reports
- Foster and promote the CorVel and CERIS culture across all employees
- Develop and maintain effective communication channels across cross-functional teams
- Continuously evaluate and improve operational metrics, policies, procedures, and best practices
- Ensure compliance with HIPAA regulations, policies, and procedures
- Perform additional duties as assigned
Skills
- Excellent verbal and written communication skills, including the ability to communicate complex concepts in a clear and concise manner
- Strong understanding of data, systems, and operational processes within a scalable business environment
- Proven ability to influence stakeholders, build consensus, and present effectively to a variety of audiences
- Proficiency with Microsoft Office applications
- Excellent analytical, decision-making, and problem-solving skills
- Strong leadership, organizational, and strategic planning capabilities
- Ability to collaborate effectively across departments and all levels of the organization
- Experience driving continuous improvement initiatives and operational efficiencies
- Bachelor's degree in Healthcare, Business Administration, or a related field; or 7+ years of equivalent education and experience in operations management with significant healthcare industry knowledge
- Experience in Payment Integrity preferred
Benefits
- A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off
- A strong, supportive culture
- Plenty of career advancement opportunities
Company Overview