Note: The job is a remote job and is open to candidates in USA. Twilio is a communications technology company that enables businesses and developers to create personalized customer experiences through its communications platform. The Digital Sales Representative will acquire new customers, sell communication solutions, and close deals within self-service accounts while collaborating with cross-functional teams to address customer needs and drive revenue.
Responsibilities
- **BE AN OWNER:** Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
- **WEAR THE CUSTOMER’S SHOES:** Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
- **EMPOWER OTHERS:** Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
- **DON'T SETTLE:** Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
- **RUTHLESSLY PRIORITIZE:** Ability to balance competing priorities and manage multiple projects/deals at the same time
- **DRAW THE OWL:** Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way
Skills
- At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
- An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
- Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
- Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
- High adaptability, with comfort trying new things and building within a rapid-paced environment
- This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC
- For this role, you may be required to travel occasionally to participate in project or team in-person meetings
Benefits
- Remote-first work
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- This role may be eligible to participate in Twilio’s equity plan.
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- This role is eligible to earn commissions.
- Twilio empowers employees to build positive change in their communities by supporting their volunteering and donation efforts.
Company Overview
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