Note: The job is a remote job and is open to candidates in USA. GE HealthCare is hiring a Digital Project Manager to lead customer implementations of Patient Care Solutions products with digital or IT components. The role manages implementation planning, customer and internal coordination, project progress, issue resolution, and go-live activities across the United States.
Responsibilities
- Acting as the primary liaison between GE and customer project teams with onsite support from Service & Sales
- Identify GE and customer responsibilities and deliverables as defined in the sales contract
- Creation, maintenance, and routing of formal project implementation timeline with collaboration between the customer, GE HealthCare, and contract resources
- Maintaining accurate project milestone date accuracy creating visible and predictable project data for key business metrics and revenue forecasting
- Regular tracking and communication of implementation progress including project kick-off, regular status updates, and project closure
- Identification, escalation and resolution of issues, which might affect customer satisfaction and GE operational targets
- Lead implementation team during “Go Live” of the solution
- Participation in process improvement initiatives
- Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated technical questions
- Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions
- Must be willing to flex between United States time zones as needed for customer communications, status meetings, testing sessions and go-live as necessary
Skills
- Bachelor's degree or a minimum five years of Project Management experience
- Minimum three years of experience leading cross-functional teams
- Experience leading technical projects in the Information Technology/Digital space
- Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc)
- Ability to communicate technical topics to various audiences, technical and non-technical
- Demonstrated experience with large-scale project management where requirements are technical in nature
- Ability to meet customer's vendor credentialing requirements
- Ability to communicate complex technical issues in a customer-friendly manner
- We will not sponsor individuals for employment visas, now or in the future, for this job opening
- Master's degree or Project Management Certificate
- Ability to provide constructive feedback to installation teams and contractors
- Knowledge or experience within the healthcare industry and GEHC products
- Proficient in Project Management Software (e.g., MS Project, Smartsheets)
- Current Project Management Professional (PMP) certification
- Ability to work with and communicate with diverse work partners internal and external to GE and our customers
- Ability to work effectively from a remote home office location
- Ability to work with and influence fellow team members to achieve mutual goals
- Familiarity with Networking and Systems Management – Net Plus certification is a plus
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Established project management skills
Benefits
- Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
- Medical, dental, and vision coverage
- Paid time off
- A 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
- Working primarily from a GE or home based office location
- Professional development
Company Overview