Note: The job is a remote job and is open to candidates in USA. RGP provides on-demand talent, consulting, and outsourced services to organizations through a global network of experts. The Senior Digital Project Manager will lead multiple technical and digital solution projects, managing scope, budgets, timelines, resources, client communication, delivery risks, and project documentation.
Responsibilities
- Work with clients and partners to define project scope, goals, deliverables, tasks, and identify requirements
- Lead a team responsible for implementing software solutions, digital solutions, Salesforce, collaboration technology, workforce automation and/or content/marketing solutions for our clients
- Facilitate meetings with clients to resolve issues, collaborate on solutions, and to communicate project status and presentations
- Manage budget, timeline and resources to successful project completion
- Drive the project and execution to meet client delivery timelines and expectations Managing client resources and the work within budget and timeline
- Escalate issues ahead of time, removing any impediments to the projects successful completion
- Provide status reporting to client and project stakeholders; where we are with project deliverables
- Schedule lay out what tasks are needed to complete the project and in what timeframe
- Determine what types of skillsets are needed for projects and staff accordingly
- Participate in internal collaboration meeting to share updates and find opportunities for new business Act as a consultative, trusted advisor for clients on projects
- Act as the expert resource to business leaders in the development of solutions to meet business needs
- Coordinate with other leaders within the Solution Delivery group as well and other IT and business leaders to ensure holistic application solution designs meet business needs
- Stay abreast of digital solution trends, technologies, and best practices
- Produce and maintain project documentation, including SOW’s, requirements, meeting notes, status reports, change management, and client approval documents
- Experience working with client-senior management teams on business and technology
- Communicate with internal and client teams effectively to ensure expectations are set and all deliverables are met on schedule
Skills
- A minimum of 8 years' experience in project management managing and implementing software solutions, digital solutions, Sharepoint, collaboration technology, workforce automation, devops, and/or cloud
- Experience in Agile/Scrum project methodology required
- Experience in defining, implementing and assisting in project methodology
- Demonstrated track record of achieving project timelines on medium to large size projects
- Strong self-motivation, multi-tasking on multiple projects and the ability to work independently in an unstructured environment
- Must have the ability to adjust on the fly with company activities and be comfortable wearing multiple hats
- Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization
- Excellent process development, conflict management, problem solving and decision-making skills
- Demonstrates high levels of attention to detail, organization skills and tenacity
- Strong ability to analyze and solve problems (including strong skills with analytical tools)
- Strong team player who can work across multiple functions and disciplines
- CSM certification a plus
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Professional Development Program
- Paid Time Off
- Paid Holidays
- Paid Sick Time (in geographies where legally required)
- Fully remote work arrangement
Company Overview