Note: The job is a remote job and is open to candidates in USA. RGP is a global consulting and outsourced services company providing on-demand talent and technology-enabled solutions to organizations. The Senior Digital Project Manager will lead multiple technical and digital projects, overseeing scope, budgets, timelines, resources, client communications, delivery, and project documentation. The role also serves as a trusted advisor to clients and business leaders while coordinating solution designs and delivery across teams.
Responsibilities
- Work with clients and partners to define project scope, goals, deliverables, tasks, and identify requirements
- Lead a team responsible for implementing software solutions, digital solutions, Salesforce, collaboration technology, workforce automation and/or content/marketing solutions for our clients
- Facilitate meetings with clients to resolve issues, collaborate on solutions, and to communicate project status and presentations
- Manage budget, timeline and resources to successful project completion
- Drive the project and execution to meet client delivery timelines and expectations Managing client resources and the work within budget and timeline
- Escalate issues ahead of time, removing any impediments to the projects successful completion
- Provide status reporting to client and project stakeholders; where we are with project deliverables
- Schedule lay out what tasks are needed to complete the project and in what timeframe
- Determine what types of skillsets are needed for projects and staff accordingly
- Participate in internal collaboration meeting to share updates and find opportunities for new business Act as a consultative, trusted advisor for clients on projects
- Act as the expert resource to business leaders in the development of solutions to meet business needs
- Coordinate with other leaders within the Solution Delivery group as well and other IT and business leaders to ensure holistic application solution designs meet business needs
- Stay abreast of digital solution trends, technologies, and best practices
- Produce and maintain project documentation, including SOW’s, requirements, meeting notes, status reports, change management, and client approval documents
- Experience working with client-senior management teams on business and technology
- Communicate with internal and client teams effectively to ensure expectations are set and all deliverables are met on schedule
Skills
- A minimum of 8 years' experience in project management managing and implementing software solutions, digital solutions, Sharepoint, collaboration technology, workforce automation, devops, and/or cloud
- Experience in Agile/Scrum project methodology required
- Experience in defining, implementing and assisting in project methodology
- Demonstrated track record of achieving project timelines on medium to large size projects
- Strong self-motivation, multi-tasking on multiple projects and the ability to work independently in an unstructured environment
- Must have the ability to adjust on the fly with company activities and be comfortable wearing multiple hats
- Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization
- Excellent process development, conflict management, problem solving and decision-making skills
- Demonstrates high levels of attention to detail, organization skills and tenacity
- Strong ability to analyze and solve problems (including strong skills with analytical tools)
- Strong team player who can work across multiple functions and disciplines
- CSM certification a plus
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Professional Development Program
- Paid Time Off
- Paid Holidays
- Paid Sick Time (in geographies where legally required)
Company Overview