Note: The job is a remote job and is open to candidates in USA. Allstate is an insurance company focused on protecting families and their belongings through innovative products and services. The Technical Product Manager will define strategy, vision, roadmaps, and measurable outcomes for technical products within the Billing and Payments ecosystem, partnering with engineering and business stakeholders to prioritize platform capabilities and deliver reliable financial experiences.
Responsibilities
- Define and evolve the product vision, strategy, and roadmap for a technical product or platform within Billing and Payments
- Own product outcomes by establishing success measures, tracking performance, and using data to inform prioritization and strategic tradeoffs
- Lead discovery, framing, and test-and-learn activities to validate customer, business, and operational assumptions before scaling solutions
- Partner deeply with engineering to shape platform direction, evaluate architectural and operational tradeoffs, and prioritize work across features, defects, resiliency, and technical debt
- Translate complex business and customer problems into well-sequenced product investments with clear value, dependencies, and measurable outcomes
- Represent the voice of the customer, user, and enterprise by combining customer insight, market context, operational signals, and internal stakeholder needs
- Drive alignment across business, technology, design, and operational partners to deliver high-impact solutions and ensure successful adoption
- Manage and prioritize the backlog to support iterative delivery while preserving focus on strategic outcomes rather than output alone
- Author, refine, test, and accept stories as needed to enable effective execution by the product team
- Communicate product direction, tradeoffs, progress, and outcomes clearly to stakeholders and leadership
Skills
- * A minimum of 4 years of product management experience leading technical products, platforms, APIs, services, data products, or developer experiences
- * Strong experience in billing, payments, or adjacent financial platforms, preferably within insurance or another highly regulated financial environment
- * Demonstrated ability to partner closely with engineering and architecture teams on systems thinking, service design, integration patterns, data flows, reliability, and scalability
- * Proven track record of defining strategy and using metrics to drive prioritization, decision-making, and measurable outcomes
- * Experience leading discovery and experimentation to validate assumptions and improve product direction
- * Experience with customer facing financial flows where accuracy, auditability, resiliency, and operational excellence are critical
- * Experience using analytics, automation, or AI/ML in pragmatic product use cases such as anomaly detection, operational efficiency, explainability, or decision support
- * Experience working across multiple teams or products in a complex enterprise platform environment
Benefits
- Fully remote work arrangement
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Company Overview