Note: The job is a remote job and is open to candidates in USA. Team Velocity is a full-service marketing agency serving the automotive industry, providing integrated marketing solutions to OEMs and dealerships nationwide. As a Digital Marketing Analyst, you will support campaigns and drive performance for a portfolio of automotive clients, optimizing their digital strategies and ensuring a seamless client experience.
Responsibilities
- Work closely with Team Lead to provide a transparent and seamless experience for clients throughout all aspects of the Client Experience
- Audit digital accounts for anomalies including, ensure best practices are being leveraged in digital accounts, compare performance to benchmarks, perform basic optimizations to ensure customer success
- Run analyses to highlight performance improvements
- Support monthly recurring work across all accounts, including mid-month pacing and performance checks, Facebook adjustments and video campaign adjustments
- Maintain constant communication with internal teams on account status and current work-in-progress deliverables
- Answer client questions and resolve issues in a timely manner
- Know clients’ markets, goals, and how to track progress on a daily, weekly, and monthly basis
- Develop and maintain a working knowledge of the automotive industry, company culture, products/services, and strategic communication planning
Skills
- Proficient in Google Sheets, Slides and Docs
- Extremely organized, task, and detailed-oriented
- Willingness to learn
- Must be a critical thinker
- Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner
- Demonstrated ability to proactively take ownership of projects
- Ability to establish priorities and objectives
- Must be flexible in a fast-paced, ever-changing environment
- Must maintain focus and constructive behavior under pressure
- Desire to help us improve our processes and our customer experience
- Fantastic references!
- BS or BA
- 1-2 years' professional experience, in Customer Service-related field
- Automotive Agency, Automotive In-House Marketing and/or Customer Service experience
- Google Ads and Facebook Ads experience
Benefits
- Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.
Company Overview