Note: The job is a remote job and is open to candidates in USA. WD-40 Company is seeking a Digital Commerce Operations and Data Analyst to support its e-commerce business. The role analyzes performance metrics, develops reporting and scorecards, provides actionable insights, and supports forecasting, planning, launches, and strategic growth across Amazon and other pure-play channels.
Responsibilities
- Analyze account performance and develop monthly reporting on key KPIs (Amazon, Pure Play, etc.) with recommendations including sell-through, forecast, financial impacts, competitive analysis, promotional performance analysis and trend identification to achieve the strategic plan
- Collaborate with leaders in the development, communication and implementation of the U.S. Strategic vision, goals, and plans to achieve EBITDA and sales goals
- Deliver strategic, analytical, e-commerce-focused insights across multiple sources of data to independently define the broad overarching opportunities that translate into the maintenance, activation, and execution of e-commerce 18-month, and 3- to 5-year plans and strategies
- Lead the development of e-commerce business performance scorecards with actionable insights and ad hoc analysis to educate and influence key business stakeholders across the organization and optimize investment and e-commerce growth
- Establish e-commerce KPIs for monthly reporting and data analysis, including monitoring competitive activity
- Analyze vendor portal and 3rd party tech data for the purposes of planning, forecasting, budgeting, financial impact, and trend identification
- Work closely with cross-functional teams to be the expert on WD-40 item configurations, item changes, UPC revisions, and product dimensions
- Apply operational precision and leverage analytics to make sound, data-driven decisions, and fact-based recommendations to the Amazon and pure play Sales Team
- Develop and communicate to the company and customer on an agreed cadence, identifying pure play customer and WD-40 forecast accuracy, solves for in-stock challenges, chargeback violations, ordering accuracy, and recommend tactics to put in place to eliminate issues
- Collaborate with the Marketing Team and Sales Team to identify the projected volume of proposed new items and establish priority ranking
- Track new launches from inbound PO to site enablement, monitor sales, and make forecast recommendations as necessary
Skills
- * Bachelor's degree in business, with an emphasis in data analytics, marketing, Computer Science, or related field required
- * 5-7 years of successful sales and marketing analytics, in CPG or Agency side relevant to e-Retail/CPG
- * 3+ years of experience providing strategic thought leadership related to e-commerce in translating data concepts to related stakeholders in the business
- * Demonstrated experience working with cross-functional teams such as marketing and sales
- * Strong and comprehensive analytical and data interpretation skills and experience (syndicated point-of-sale and internal account-specific consumption data)
- * Experience working with Amazon highly preferred
Benefits
- This position has the flexibility of working fully remote from a home office.
Company Overview
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