Note: The job is a remote job and is open to candidates in USA. Veterans Sourcing Group, LLC is seeking a Design Operations Program Manager to enhance the effectiveness of their Experience Design team. The role involves managing programs to improve design efficiency and alignment across teams, requiring strong organizational and communication skills.
Responsibilities
- Own and/or manage programs and initiatives that improve design team success ( team health, design efficiency, and/or design impact)
- This includes: Establishing the program goals, strategy, operating model, and governance, navigating ambiguity and aligning stakeholders
- Executing program tactics, from goal and scope setting to conclusion, within defined schedule, budget, and quality parameters. Identifying issues and driving them to resolution
- Identifying connections to other programs, teams, and partners and engaging key stakeholders to align program goals for mutual success
- Planning and facilitating meetings, creating key communications, and keeping team and program on track with commitments
- Design and lead design sprints to accelerate design of user-facing products and of internal programs and services
- Design and implement new ways of working that further DesignOps effectiveness and goals, using design thinking methods, and collaborating with team members and key stakeholders
- Aid DesignOps scalability through designing, documenting, and sharing best practices and resources
Skills
- Minimum years of experience: 4+
- Design sprint experience
- Agile methods / experience across the Software development life cycle
- Program / project management experience
- Technical tools/applications proficient with Airtable, Jira, Miro/Mural/Wiki
- Bachelor's degree, or equivalent experience
- 4+ years design program management experience within a software environment
- Familiarity with user-centered design practices, UX tools and techniques, and software development methods, primarily Agile
- Strong track record in above requirements, particularly in standing up and managing programs and completing significant initiatives successfully and in leading design sprints / workshops
- Excellent project management skills
- Fluency with the SDLC and working with cross-functional teams to improve it, especially the design team's role
- Solid foundation in AI and experience helping designers improve their AI fluency. Up-to-date in latest AI features/tools for designers
- Demonstrated strong writing, reporting, and documentation skills (examples may be required)
- Strong verbal and presentation skills
Benefits
- 100% Work from home
- 6 Months Contract with Potential Extension
Company Overview