Note: The job is a remote job and is open to candidates in USA. Dell Technologies is seeking a Federal Customer Deputy Program Manager to lead the end-to-end delivery of a complex IT program for a Federal customer. This role focuses on engineering management, hardware configuration, supply chain planning, and ensuring compliance with contractual and regulatory requirements.
Responsibilities
- Assist with onboarding, management, and development of the program team, providing oversight of day-to-day engineering, administrative, and logistics activities
- Maintain integrated project plans, milestones, and dependencies and present to stakeholders
- Coordinate across engineering, services, facilities, security, finance, sales, supply chain, manufacturing, and order management to align deliverables and timelines
- Manage scope, schedule, and budget, including forecasting, cost tracking, and managing changes to protect margins and outcomes
- Identify and mitigate program risks and dependencies, with particular focus on supply chain constraints, component availability, and logistics
- Communicate status and blockers with internal and external stakeholders; provide clear executive-ready status reporting and manage customer expectations
- Oversee build, integration, testing, and deployment activities, ensuring hardware and services are delivered in accordance with specifications and contract requirements
- Ensure all contract deliverables (including CDRLs) are compliant, submitted on time, and fully traceable to delivered hardware and documentation, with proper document control and records management
- Capture and apply lessons learned and best practices to drive continuous improvement across engagements
Skills
- Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or related field; advanced degree a plus
- 8–12 years of experience in program or project management delivering complex IT infrastructure or solutions, ideally for Federal or public sector customers
- Demonstrated experience leading cross-functional programs involving hardware, software, services, and logistics/supply chain
- Strong understanding of Federal environments, including contracts, CDRLs, and relevant security/compliance requirements
- Proven track record managing multi-million-dollar programs, executive stakeholders, and aggressive timelines
- Excellent communication, stakeholder management, and executive reporting skills
- Relevant certifications (e.g., PMP, PgMP, SAFe, ITIL)
Company Overview
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