Note: The job is a remote job and is open to candidates in USA. Guardian Life is seeking a Dental Standards Leader to transform their dental standards team by developing and designing processes that support various operational teams. The role involves leading a team of analysts, driving strategy for operational efficiency, and managing cross-functional projects related to dental product development and regulatory implementation.
Responsibilities
• Lead a team of dental standards analysts
• Be viewed as a subject matter expert and thought leader on plan level recommendations to distribution partners and underwriting based on industry knowledge, market trends and the optimization of internal Guardian systems to ensure best in class dental plan experience for our plan holders
• Lead and manage cross-functional projects and initiatives related to dental product development, plan design, regulatory implementation, underwriting support and operational improvement
• Develop and oversee project plans, timelines, and deliverables while ensuring alignment across stakeholders (Sales, Underwriting, Claims, Network, Legal, and Product)
• Identify risks, drive issue resolution, and support prioritization of strategic initiatives
• Create and maintain training materials, job aids, and standard operating procedures to ensure consistency and scalability of knowledge transfer and dental standards team development
• Facilitate knowledge-sharing sessions and contribute to a culture of continuous learning and professional development
• Partner with implementation and distribution teams on accurate case level setup to ensure new & in force plans are set up and/or amended as appropriate
• Oversee performance guarantees, contract comparison & plan options requests in support of new business sales and client persistency
• Lead and/or support projects that innovate and improve team efficiency, workflows and service quality
• Represent Guardian recommendations in Finalist Presentations and/or Stewardship meetings
Skills
• Bachelor's degree, masters degree or equivalent work experience required
• A minimum of 5+ years in at least one core area: Provider Network Management, Group Distribution, Underwriting, Claims, Operations, Dental Standards or Dental Product
• Strong internal systems knowledge, analytical and problem-solving skills
• Track record of collaborating cross functionally to solve complex business problems and navigate rapidly evolving macro trends
• Superior knowledge of dental terminology, Current Dental Terminology (CDT) codes, clinical rationale, and policies of dental procedures
• Knowledge of dental administration, policies, and guidelines
Benefits
• In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
• At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
• As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
• Benefits apply to full-time eligible employees.
• Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
Company Overview
• Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers. It was founded in 1860, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.guardianlife.com/.