Note: The job is a remote job and is open to candidates in USA. Wipro is seeking a Delivery Lead / Program Manager to lead a portfolio of state-mandated regulatory and compliance initiatives across Medicaid and healthcare payer operations. The role coordinates concurrent workstreams and cross-functional teams, managing delivery plans, dependencies, risks, governance, releases, and implementation readiness.
Responsibilities
- Lead multiple concurrent regulatory programs and workstreams across the Regional Regulatory portfolio
- Establish integrated delivery plans that align regulatory deadlines, business priorities, and application roadmaps
- Drive execution across multiple releases and implementation waves
- Ensure delivery commitments are met while maintaining quality, compliance, and operational readiness
- Develop and maintain integrated program plans, milestones, release schedules, and implementation calendars
- Identify and actively manage cross-program dependencies involving:
- Coordinate sequencing of deliverables across multiple application teams
- Establish proactive risk management processes
- Identify regulatory, operational, technical, testing, and implementation risks
- Facilitate issue resolution and escalation management
- Maintain executive-level visibility into risks, mitigation plans, and decision requirements
- Serve as the primary coordination point between:
- Drive governance meetings, steering committees, status reviews, and executive updates
- Establish and manage:
- Ensure regulatory commitments are tracked through implementation and validation
- Coordinate delivery activities across:
- Facilitate alignment between business readiness and technical delivery schedules
- Oversee release readiness assessments and deployment planning
- Coordinate production implementation activities
- Drive operational readiness, training, communications, and transition-to-support activities
- Ensure successful stabilization during post-production support periods
- Prepare and deliver executive-level program reporting
- Communicate delivery progress, risks, decisions, budget status, and implementation readiness
- Provide concise and actionable updates to leadership and regulatory stakeholders
Skills
- Bachelor's degree in Business, Information Systems, Healthcare Administration, Engineering, or related field
- 15+ years of program, project, or delivery management experience
- 10+ years leading large-scale healthcare payer transformation or regulatory programs
- Demonstrated experience managing multiple parallel delivery teams and workstreams
- Experience delivering regulatory and compliance initiatives within Medicaid, Medicare, or Commercial healthcare environments
- Strong understanding of: + Program and portfolio management + SDLC methodologies + Agile and SAFe frameworks + Risk and dependency management + Executive stakeholder management
- Experience managing state Medicaid regulatory implementations
- Knowledge of CMS regulations and Medicaid managed care operations
- Experience with healthcare payer platforms including: + Facets + QNXT + HealthRules + Custom claims and eligibility systems
- Experience coordinating complex data and integration initiatives involving: + EDI transactions + APIs + Data warehouse platforms + Regulatory reporting solutions
- PMP, PgMP, PMI-ACP, SAFe Program Consultant (SPC), or SAFe Release Train Engineer (RTE) certification preferred
Benefits
- Remote work
Company Overview
Company H1B Sponsorship