Note: The job is a remote job and is open to candidates in USA. Alight Solutions empowers clients to build healthier and more financially secure workforces by unifying health, wealth, wellbeing, navigation, and absence-management benefits. The Delivery Consultant III role oversees complex Health & Welfare benefit matters, advises clients and internal teams, manages requirements and delivery timelines, and serves as a subject matter expert while coaching team members and supporting compliance and continuous improvement.
Responsibilities
- Partnering with clients and cross-functional teams to define and deliver Health & Welfare benefit solutions. Meet business needs while incorporating industry best practices and inclusive employee experiences
- Identifying proactively, assess, and communicate potential risks related to plan design, compliance, and legislative changes, providing thoughtful guidance to clients and stakeholders
- Managing requirements gathering, issue resolution, and project timelines to ensure high-quality outcomes and successful client delivery
- Serving as a trusted Health & Welfare subject matter expert across medical, dental, vision, life, disability and related benefit plans. Promoting consistent and equitable solutions
- Collaborating with internal teams and clients to support requirements reviews, acceptance processes, and continuous improvement initiatives
- Facilitating effective knowledge transfer and transition activities, ensuring seamless handoffs, stakeholder readiness, and exceptional client support experiences
- Coaching, mentoring, and developing team members by providing constructive feedback, foster continuous learning, and creating opportunities for professional growth
- Contributing insights and recommendations to leadership regarding client trends, business challenges, process improvements, and innovative solutions
- Advocating for compliance, accessibility, and fair benefit administration practices, ensuring alignment with regulatory requirements and organizational objectives
- Championing a culture of collaboration, inclusion, respect, and belonging by valuing diverse perspectives and supporting an environment where all employees can succeed
Skills
- Possess Bachelor or equivalent professional experience
- 5-7 years of Health & Welfare benefits experience in the benefits outsourcing industry
- Possess professional certifications such as CEBS, ASPA, or related credentials
- Able to demonstrate coaching and people development experience (4-5+ years )
- Possess advanced knowledge of Health & Welfare delivery models, plan administration, compliance requirements, and industry best practices
- Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight
Benefits
- Health, dental and vision coverages starting Day One
- Wellbeing programs
- Retirement plans with contribution matching
- Generous time off
- Parental leave
- Continuing education
- Career growth opportunities
- Flexible working arrangements wherever possible
- Bonus and/or incentive eligibility determined by role and level
Company Overview