About brighthush and the Opportunity
At brighthush, we’re redefining how public utilities and community services connect with their customers. Our mission is to deliver seamless, data‑driven solutions that empower people to manage their utilities efficiently while fostering a culture of transparency, innovation, and community impact. As a leading player in the public works and customer service arena, brighthush is committed to building a workforce that reflects our values of integrity, collaboration, and continuous improvement.
We’re excited to announce a Remote Data Entry Operator – Part‑Time position that offers the flexibility to work from anywhere while playing a pivotal role in our Customer Service Division. If you thrive in a fast‑paced environment, love working with data, and want to contribute to a mission‑driven organization, this is the role for you.
Why You’ll Love Working at brighthush
- Flexible Work Arrangements: 100% remote, part‑time schedule that fits your lifestyle.
- Impactful Work: Your data entry skills directly support customer communications, billing accuracy, and service reliability.
- Growth & Development: Access to online training, mentorship programs, and career pathways within the organization.
- Inclusive Culture: A diverse, supportive team that values every voice and encourages collaboration.
- Competitive Compensation & Perks: Competitive hourly rate, performance bonuses, and benefits such as health, dental, and vision plans for full‑time employees (with options for part‑time benefits).
Key Responsibilities
As a Remote Data Entry Operator, you will be the backbone of our data integrity and customer communication processes. Your day‑to‑day tasks will include:
- Utility Account Management: Establish and maintain utility accounts, ensuring all information is accurate and up to date.
- Eligibility Verification: Verify account eligibility and accessibility, flagging any discrepancies for follow‑up.
- Work Order Processing: Prepare, distribute, and complete work orders for service requests and maintenance activities.
- Mass Communication Preparation: Compile files for mass customer communications, including billing statements, notices, and service updates.
- Document Management: Scan, retain, and archive documents in compliance with regulatory standards.
- Monthly Audits: Conduct audits of incomplete account transfer requests to ensure data completeness and accuracy.
- Data Tracking: Enter data into Key Performance Indicator (KPI) tracking databases to support performance monitoring and reporting.
- Collaborative Support: Assist cross‑functional teams with data needs, providing timely and accurate information.
- Continuous Improvement: Identify opportunities to streamline data entry processes and recommend automation solutions.
- Ad Hoc Duties: Perform other related responsibilities as assigned by the Customer Service Division lead.
Essential Qualifications
- Education: High School Diploma or GED (or equivalent).
- Experience: Minimum of two (2) years as a high‑volume data entry operator or typist.
- Technical Proficiency: Must pass computer skills, typing accuracy, and 10‑key skills testing.
- Attention to Detail: Exceptional accuracy and consistency in data handling.
- Time Management: Ability to prioritize tasks and meet tight deadlines in a remote setting.
- Communication: Strong written communication skills and the ability to collaborate virtually.
- Adaptability: Comfortable working with evolving software tools and processes.
Preferred Qualifications
- Education: Associate’s degree in Business Administration, Data Management, or a related field.
- Experience: Two (2) years of high‑volume data entry experience.
- Technical Skills: Advanced proficiency in Microsoft Office Suite, especially Excel, and familiarity with database systems.
- Soft Skills: Strong problem‑solving abilities and a proactive mindset.
- Certification: Any relevant data entry or typing certification is a plus.
Core Skills & Competencies
- Fast, accurate typing (minimum 60 WPM with 98% accuracy).
- Proficiency with 10‑key numeric entry.
- Strong organizational skills and meticulous attention to detail.
- Excellent time‑management and self‑discipline for remote work.
- Effective communication and collaboration in virtual teams.
- Problem‑solving and analytical thinking.
- Adaptability to new software and processes.
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Data Entry Operator, you’ll have the opportunity to:
- Transition into data analytics or reporting roles by leveraging your data handling experience.
- Take on supervisory responsibilities within the Customer Service Division.
- Participate in cross‑functional projects that influence product development and customer experience.
- Access online learning modules, webinars, and workshops to build new skills.
- Earn certifications in data management, project coordination, or customer service excellence.
Work Environment & Culture at brighthush
Our culture is built on three pillars: Collaboration, Innovation, and Community. We foster an environment where remote employees feel connected, supported, and empowered to make a difference. Highlights include:
- Weekly virtual coffee chats to stay connected across teams.
- Monthly town‑hall meetings with leadership to share updates and celebrate wins.
- Open‑door policy—virtual or in‑person—where ideas are welcomed and valued.
- Commitment to work‑life balance, with flexible scheduling and mental health resources.
- Community outreach initiatives that allow employees to volunteer and give back.
Compensation, Perks, and Benefits
While the exact hourly rate will be discussed during the interview process, you can expect a competitive compensation package that reflects your experience and skill set. Additional perks include:
- Performance‑based bonuses tied to accuracy and productivity metrics.
- Health, dental, and vision insurance options for part‑time employees.
- Paid time off and holidays.
- Access to a digital wellness platform.
- Employee discount program for brighthush products and services.
- Professional development stipend for courses and certifications.
How to Apply
Ready to join a forward‑thinking organization that values precision, impact, and personal growth? Submit your application today and take the first step toward a rewarding career at brighthush.
Apply to this position at brighthush
We’re Looking Forward to Hearing From You!
At brighthush, your data entry expertise will help us serve our customers better, streamline operations, and drive continuous improvement. If you’re passionate about accuracy, thrive in a remote setting, and want to contribute to a mission‑driven organization, we want to hear from you. Apply now and become an integral part of our Customer Service Division.
Apply for this job