About workpinnacle
workpinnacle is a forward‑thinking organization dedicated to delivering top‑tier services in the dental health sector. With a strong emphasis on innovation, patient‑centric care, and operational excellence, workpinnacle has built a reputation for reliability and quality. Our team members are the backbone of our success, and we invest heavily in creating an environment where talent can thrive, grow, and make a meaningful impact on the lives of our patients and partners.
Why This Role Matters
In today’s data‑driven world, accurate and timely information is the lifeblood of any successful operation. As a Remote Data Entry Clerk for workpinnacle, you will play a pivotal role in ensuring that critical patient records, billing information, and internal reports are entered with precision and confidentiality. Your work will directly support the smooth functioning of clinical teams, finance departments, and administrative staff, helping workpinnacle maintain its high standards of service delivery.
Position Overview
This full‑time, remote position is based out of Lexington, KY, but offers the flexibility to work from the comfort of your home office. You will be compensated at a competitive rate of $28 per hour, reflecting the importance of meticulous data handling and the value we place on accuracy. The role is ideal for individuals who thrive in structured environments, possess strong attention to detail, and enjoy contributing to a mission‑driven organization.
Key Responsibilities
- Enter patient demographic, clinical, and financial data into workpinnacle’s secure electronic health record (EHR) system with a target accuracy rate of 99.9%.
- Verify the completeness and correctness of incoming data, flagging any inconsistencies or missing information for follow‑up.
- Maintain organized electronic filing systems, ensuring that all records are easily retrievable and compliant with HIPAA regulations.
- Perform routine data quality audits and generate summary reports for management review.
- Collaborate with front‑desk staff, billing specialists, and clinical teams to resolve data discrepancies promptly.
- Adhere to established data entry protocols, including double‑checking entries, using standardized abbreviations, and following privacy guidelines.
- Assist in the migration of legacy data to new platforms, providing support during system upgrades and testing phases.
- Participate in ongoing training sessions to stay current with software updates, industry best practices, and regulatory changes.
- Provide exceptional customer service via email or phone when internal stakeholders require clarification on data entries.
- Contribute ideas for process improvements that enhance efficiency, reduce errors, and streamline workflow.
Essential Qualifications
- High school diploma or GED required; associate’s degree or higher in Business Administration, Health Information Management, or a related field is preferred.
- Minimum of 2 years of experience in data entry, preferably within a healthcare or dental environment.
- Demonstrated ability to type at least 60 words per minute with a high degree of accuracy.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic health record (EHR) software.
- Strong written and verbal communication skills, enabling clear interaction with team members and stakeholders.
- Excellent organizational skills and the ability to manage multiple tasks while meeting strict deadlines.
- Understanding of HIPAA privacy and security rules, with a commitment to maintaining confidentiality.
- Reliable high‑speed internet connection and a quiet, dedicated workspace suitable for remote work.
Preferred Qualifications
- Certification as a Certified Medical Administrative Assistant (CMAA) or Certified Professional Coder (CPC).
- Experience using specific dental practice management software such as Dentrix, Eaglesoft, or Open Dental.
- Background in data analysis or reporting, with the ability to create basic dashboards using tools like Power BI or Tableau.
- Familiarity with cloud‑based collaboration platforms (e.g., Google Workspace, Microsoft Teams).
- Previous remote work experience, demonstrating self‑discipline and effective time management.
Core Skills & Competencies
- Attention to Detail: Ability to spot errors and inconsistencies in large data sets.
- Technical Proficiency: Comfort navigating multiple software applications and learning new systems quickly.
- Time Management: Prioritizing tasks to meet daily and weekly data entry targets.
- Problem‑Solving: Proactively identifying root causes of data issues and recommending corrective actions.
- Communication: Clear articulation of questions and solutions to both technical and non‑technical audiences.
- Integrity: Upholding the highest standards of data confidentiality and ethical conduct.
Career Growth & Learning Opportunities
workpinnacle believes that investing in our people is the key to long‑term success. As a Remote Data Entry Clerk, you will have access to a robust learning ecosystem that includes:
- Regular webinars on emerging trends in dental health informatics and data security.
- Mentorship programs pairing you with senior analysts and health information managers.
- Tuition reimbursement for relevant certifications or degree programs.
- Opportunities to transition into advanced roles such as Data Analyst, Health Information Technician, or Administrative Coordinator.
- Cross‑functional project involvement, allowing you to gain exposure to billing, compliance, and patient services.
Work Environment & Culture at workpinnacle
Our culture is built on collaboration, respect, and continuous improvement. Even though this position is remote, you will be an integral part of a supportive team that values:
- Flexibility: Work‑from‑home arrangements that accommodate personal schedules while maintaining performance standards.
- Inclusivity: A diverse workforce where every voice is heard and contributions are recognized.
- Recognition: Regular acknowledgment of achievements through employee spotlights, performance bonuses, and peer‑to‑peer awards.
- Well‑Being: Access to mental‑health resources, virtual wellness workshops, and a healthy work‑life balance.
- Innovation: Encouragement to suggest process enhancements and participate in pilot programs that shape the future of dental data management.
Compensation, Perks, & Benefits
workpinnacle offers a competitive compensation package designed to attract and retain top talent. In addition to the base hourly rate of $28 per hour, you can expect:
- Performance‑based bonuses tied to accuracy metrics and productivity milestones.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings options with company matching contributions.
- Paid time off (PTO) and holidays to recharge and spend quality time with loved ones.
- Technology stipend to support your home office setup, including ergonomic accessories and high‑speed internet.
- Employee assistance program (EAP) for personal and professional support.
How to Apply
If you are ready to bring your precision, reliability, and enthusiasm to a dynamic, patient‑focused organization, we encourage you to submit your application today. Please include a resume highlighting relevant experience, a brief cover letter outlining why you are a perfect fit for workpinnacle, and any certifications you hold.
Applications can be submitted through our secure online portal by clicking the “Apply Now” button below. Our recruitment team reviews submissions on a rolling basis, and qualified candidates will be contacted promptly for a virtual interview.
Join workpinnacle and Make a Difference
At workpinnacle, every data point you enter contributes to better patient outcomes, smoother operations, and a stronger community. If you are detail‑oriented, self‑motivated, and eager to grow within a supportive, innovative organization, we want to hear from you. Take the next step in your career and become a valued member of the workpinnacle family today.
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