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About brighthush and the Opportunity
brighthush is a forward‑thinking, technology‑driven healthcare solutions provider that empowers underserved communities by delivering high‑quality, compliant administrative support to clinics and providers across the state. Our mission is to streamline the claims process, protect patient privacy, and ensure that every provider receives timely reimbursement. As part of our growing remote team, you will play a pivotal role in maintaining the integrity of our billing operations and supporting the financial health of the organizations we serve.
Why Join brighthush?
- Impactful Work: Your meticulous data entry and claims management will directly influence the revenue cycle of healthcare providers, helping them focus on patient care.
- Remote Flexibility: Work from anywhere with a reliable internet connection and a dedicated workspace.
- Growth Path: Opportunities to advance into billing analyst, compliance specialist, or project management roles.
- Inclusive Culture: We celebrate diversity, champion equity, and foster a collaborative environment where every voice matters.
- Competitive Compensation: Market‑aligned salary, performance bonuses, and a comprehensive benefits package.
Key Responsibilities
As a Remote Data Entry Associate at brighthush, you will be the backbone of our claims processing workflow. Your day‑to‑day tasks will include:
- Accurately entering customer and account data into our secure database using keyboard and optical scanning tools.
- Maintaining data integrity by adhering to established data program techniques and procedures.
- Reviewing, prioritizing, and responding to incoming correspondence related to claims and billing.
- Compiling, copying, and completing administrative reports and documents for internal and external stakeholders.
- Developing and updating the department’s filing system—both electronic and hard copy—to ensure easy retrieval and audit readiness.
- Generating daily, weekly, and monthly reports on payments received, outstanding claims, and reconciliation status.
- Downloading and saving Invoice/Billing Authorization Reports, and posting payments to patient accounts in accordance with invoice data.
- Running receipts reports to verify that all payments are posted correctly and that check amounts reconcile with system totals.
- Identifying and resolving claim billing errors, including denied claims, and coordinating with the Business Office Manager for corrective action.
- Researching outstanding claims, investigating denial reasons, and resubmitting claims as needed.
- Maintaining a log of all electronically and hard‑copy filed claims for audit and compliance purposes.
- Ensuring all operations comply with HIPAA regulations, agency policies, and the professional code of ethics.
- Participating in staff meetings, training sessions, and supervisory discussions to continuously improve processes.
- Assisting in educational and promotional activities that support brighthush’s community outreach initiatives.
- Performing any additional duties assigned by the Program Manager to support departmental objectives.
Essential Qualifications
- High school diploma or GED; a two‑year technical/vocational program in Business Administration is preferred.
- Minimum of two years of experience in data entry, billing, or a related administrative role.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with data entry software.
- Strong understanding of HIPAA compliance and confidentiality best practices.
- Excellent written and verbal communication skills in English; bilingual Spanish is a plus.
- Valid Texas driver’s license and reliable transportation (for occasional on‑site visits).
- Ability to work independently, manage time effectively, and meet tight deadlines.
- Attention to detail, accuracy, and a commitment to maintaining data integrity.
Preferred Qualifications
- Experience with claims processing systems (e.g., Epic, Athenahealth, or similar).
- Knowledge of insurance billing codes, denial codes, and reimbursement workflows.
- Prior exposure to working with uninsured or under‑served populations.
- Experience in a remote work environment with self‑discipline and strong organizational skills.
Core Skills & Competencies
- Data Accuracy: Precision in entering and verifying large volumes of information.
- Analytical Thinking: Ability to identify discrepancies, investigate root causes, and implement solutions.
- Process Improvement: Proactive mindset to suggest workflow enhancements and automation opportunities.
- Collaboration: Comfortable working cross‑functionally with billing, compliance, and IT teams.
- Adaptability: Thrive in a fast‑paced environment with evolving priorities.
- Customer‑Centric Mindset: Deliver exceptional service to both internal stakeholders and external partners.
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As you master the claims processing workflow, you may progress to:
- Senior Claims Analyst – overseeing complex claim investigations and mentoring junior staff.
- Compliance Officer – ensuring all processes meet regulatory standards and industry best practices.
- Project Manager – leading initiatives to streamline billing operations and implement new technologies.
- Training Coordinator – developing onboarding materials and continuous education programs for new hires.
We also offer access to industry certifications (e.g., Certified Professional Biller), workshops, and conferences to keep your skills sharp and your career trajectory upward.
Work Environment & Culture at brighthush
Our remote-first culture means you’ll enjoy:
- Flexible work hours that accommodate your personal commitments.
- Regular virtual team huddles and social events to foster camaraderie.
- A supportive leadership team that values transparency, feedback, and professional growth.
- Access to a digital knowledge base, mentorship programs, and peer‑learning circles.
Compensation, Perks, and Benefits
While specific figures vary based on experience, brighthush offers:
- Competitive base salary with quarterly performance bonuses.
- Health, dental, and vision insurance plans.
- 401(k) with company match.
- Paid time off, sick leave, and holiday schedule.
- Professional development stipend and tuition reimbursement.
- Wellness resources, including virtual fitness classes and mental health support.
How to Apply
Ready to make a tangible difference in the healthcare billing landscape? Submit your resume and a brief cover letter outlining why you’re the ideal fit for this role. We look forward to welcoming you to the brighthush family!
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